COURSES OFFERED BY BERKELEY MIDDLE EAST TRAINING - PAGE 8

This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.

This course will teach you about all the different facets of CRM. It will show you how the banks can create value through their CRM program and retain customers for the long run.

This course on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts.

This course will give you in-depth knowledge and understanding of CRM and teaches you how to equip you with the techniques and tools necessary for developing an appropriate CRM strategy.

Learn all the essential effective sales and get familiarised with the new and effective sales skills widely accepted and practised in the industry.

This course will give you the skills and knowledge of marketing a financial service. It will provide you details of all the ins and outs involved in the marketing process of a financial service.

This course will educate you on the integrated framework which is used for developing new banking products and financial services. It starts with an idea generation and ends with a successful launch of the said product or service.

This course is designed to give the delegates extensive and practical knowledge of telephone selling techniques. You will acquire the skills of good telephone etiquette and get an understanding of how the phone responses represent the entire

This is an American certification designed to give you comprehensive and practical knowledge of comprehending risks and rewards involved in core investment products like bonds, money market, private wealth management, equity investments taxe

This is an advanced American certification aimed at giving comprehensive knowledge and understanding of behavioural finance perspective.