TOP 10 ISO 20000 COURSES IN DUBAI, ABU DHABI, SHARJAH - UAE

The globe’s most recognized standard for confirming exceptional IT Service Management. Demonstrate your ongoing commitment to exceptional IT Service Management.

This is a foundation level training designed to teach you about the core elements and principles of ISO/IEC 20000 standard for IT Service Management.

This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively. Delegates completing the course will be presented wit

This course has been developed to provide participants with the knowledge to implement the procedures and forms based on the ISO 20000-1:2018 management system standard.

This course has been developed to provide participants with the knowledge to begin performing internal audits on IT service management systems. Case studies and participatory activities are based on the ISO 20000-1:2018 management system sta

Comprehensive understanding and awareness of Information Technology Service Management System and the benefits of an ITSMS based on ISO 20000-1:2018.

Certification to this standard enables you to independently demonstrate to your customers that you meet best practice. ISO/IEC 20000 is based on and replaces BS 15000, the internationally recognized British Standard.

This is a 5-day intensive training course. It will teach you about developing required essential expertise in order to support a firm with the implementation and management process of an IT Service Management System as highlighted in ISO/IEC

Students will learn the principles and core elements of the ISO/IEC20000 standard for IT Service Management. ISO/IEC20000-1 (Part 1) is the formal specification which defines the requirements that must be achieved.