This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
DurationOverview:
This program will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing customers, this workshop focus and provide training on the same mindset.
Objectives:
- Customer Service Strategies in line with your vision
- Satisfying and meeting customers expectation
- Understanding and learning about different components of customer care
- Generating new ideas to wow customers
- Designing customer service charter
- Handling customer complaints and understanding the customer who is complaining
- Creating A Culture Of 'Passion For Service'
- Creating Customer Loyalty through customer care
- Providing exceptional customer service
24 Karat Training is an institute that offers training to working professionals in all different domains. It has been established as a trusted platform which s is led by competent, resulted-oriented and committed professionals.
Being in the training business for nearly 16 years now, 24 Karat Training prides itself on its successful track record and its prolonged commitment to quality of service and training.
Some Noticeable Features:
- Competent Trainers
- Systematic Training Approach
- Training Based on Need Analysis and Identification
- Customized Module Development
- Well Researched and High-Quality Training Materials
- Advanced Learning Techniques
- Post-Training Reporting
- Partnership Approach
- Personal Development And Ownership Assignment
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
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