This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
Overview:
This program will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing customers, this workshop focus and provide training on the same mindset.
Objectives:
- Customer Service Strategies in line with your vision
- Satisfying and meeting customers expectation
- Understanding and learning about different components of customer care
- Generating new ideas to wow customers
- Designing customer service charter
- Handling customer complaints and understanding the customer who is complaining
- Creating A Culture Of 'Passion For Service'
- Creating Customer Loyalty through customer care
- Providing exceptional customer service
24 Karat Training is an institute that offers training to working professionals in all different domains. It has been established as a trusted platform which s is led by competent, resulted-oriented and committed professionals.
Being in the training business for nearly 16 years now, 24 Karat Training prides itself on its successful track record and its prolonged commitment to quality of service and training.
Some Noticeable Features:
- Competent Trainers
- Systematic Training Approach
- Training Based on Need Analysis and Identification
- Customized Module Development
- Well Researched and High-Quality Training Materials
- Advanced Learning Techniques
- Post-Training Reporting
- Partnership Approach
- Personal Development And Ownership Assignment
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will equip participants to handle calls professionally and efficiently.
This is a Customer Relationship Management (CRM) course. It is a 5-days long comprehensive training workshop where you will learn about the Best Practices related to Customer Relationship Management. The course is led and supervised by an ex
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
This is a 5-days comprehensive training course on learning and understanding the key techniques and methods because of which you can Achieve Customer Service Excellence. The course is led and supervised by an expert and qualified instructor.
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