Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
DurationCustomer experience is the next competitive battleground. It’s where business is going to be won or lost.
This workshop builds you to elevate your customer service and provide an amazing experience to your customers. You will get creative ideas to raise the standard of your service to an amazing level where you will wow the customers.
You will learn from one of the best NLP (Neuro Linguistic Programming) Trainers who features in Global Gurus and is a creator of the MARK (Mindset, Action, Repetition, Knowledge) Model for effectiveness and success. You will get:
Your people will:
We train teams on NLP in Business and Empower them with MARK Model - Mindset, Action, Repetition, Knowledge Framework for Effectiveness and Success.
Rajiv Sharma has 32 years of corporate experience at different levels. Rajiv is listed among Global Gurus of NLP and Sales. He is among the Best Sales Trainer by Global Best Trainers, a Professional Certified Coach by ICF, and a creator of The MARK Model™.
(Institute Review)
55 years ago(Institute Review)
55 years ago
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
This course provides a comprehensive introduction to customer service. It covers communication, culture in the workplace, teamwork, complaint handling, and energy in a highly interactive and engaging way.
This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
'Excellence in Customer Services' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
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