This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
This is a specialized workshop that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
The behavioral aspect is related to the individual employee who is at the center of employee complaint where he/she has to respond in a defined manner while the system's aspect relates to the organizational approach where a complaint is processed accordingly.
Target Skills
Why Choose Leads Education Centre:
Leads Education Centre is a leading training center located in Sharjah, UAE. Owing to its strong vision, Leads Education Centre has been offering training workshops across UAE with an emphasis on quality and creativity.
Working on its policy of 'learner-centered approach', the success rate of Leads Education Centre has been the main reason why its the first choice of training for many.
Areas:
Language
College Admission Test
Management Training
Information technology IT
Self Development
Approved By:
Ministry of Education UAE
Why Choose Leads Education Centre:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
By implementing effective CRM strategies, businesses can better understand their customers' needs and preferences and tailor their products and services accordingly. This, in turn, can result in increased revenue, improved brand reputation
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
The Customer Service Excellence course is designed to equip participants with the skills and mindset necessary to deliver exceptional customer service experiences.
© 2024 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy