This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
DurationThis is a specialized workshop that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
The behavioral aspect is related to the individual employee who is at the center of employee complaint where he/she has to respond in a defined manner while the system's aspect relates to the organizational approach where a complaint is processed accordingly.
Target Skills
Why Choose Leads Education Centre:
Leads Education Centre is a leading training center located in Sharjah, UAE. Owing to its strong vision, Leads Education Centre has been offering training workshops across UAE with an emphasis on quality and creativity.
Working on its policy of 'learner-centered approach', the success rate of Leads Education Centre has been the main reason why its the first choice of training for many.
Areas:
Language
College Admission Test
Management Training
Information technology IT
Self Development
Approved By:
Ministry of Education UAE
Why Choose Leads Education Centre:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a Customer Relationship Management (CRM) course. It is a 5-days long comprehensive training workshop where you will learn about the Best Practices related to Customer Relationship Management. The course is led and supervised by an ex
This is an interactive and highly participative course where the attendees are allowed and encouraged to address issues in a practical way which clarifies the relationship between business strategy and customer care.
This course is designed to give a comprehensive understanding of quality customer service foundation and it focuses on developing life-long customer relationships strategies.
This is a 5-days comprehensive training course on learning and understanding the key techniques and methods because of which you can Achieve Customer Service Excellence. The course is led and supervised by an expert and qualified instructor.
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