Total Quality Management

by Infonet Institute

KHDA approved certificate is provided at the end. This is a comprehensive course that focuses on all areas of total quality management. It covers the process of TQM, customer satisfaction, quality controlling tools and so much more.

AED 2950

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Infonet Institute Logo

img Duration

24 Hours

Course Details

This is a comprehensive program that focuses on all areas of total quality management. It covers the following areas:

Topics: 
- TQM implementation (tools, techniques, phases, barriers, PDSA etc)
- Customer satisfaction (service quality, feedback, perception, complaints etc)
- Performance measurement (balance scorecard, PDCA, management system etc)
- Introduction to statistics process control (standard normal distribution, prceision/accuracy etc)
- 7 quality controlling tools (check sheet, process flow chart etc)
Note: 
- KHDA approved certificate is provided at the end (Additional Cost)
- Certification by Ministry of Education Dubai AIBM Certificate AED 950 (Optional).

Infonet Institute was established in 1999. Through its wide range of courses, Infonet Institute has served the market with high-quality training and it successfully envisioned a firm desire to drive the career and future of the students and working professionals forward and bright. It offers training in the following areas:

 

- Finance/ Accounting

- Management

- Soft Skills

- Languages

 

Infonet Institute has consistently redrawn educational paradigms, introducing new facets to educational courseware, delivery and certifications. 

 

Affiliation: 

 

American Institute of Business and Management

 

Approved By: 

 

Knowledge and Human Development Authority (KHDA)

  • Karama Branch

    312, Al Attar Shopping Mall, Karama, Dubai

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