A Certificate will be given to all participants. This course unveils the details, techniques and attributes of Customer Service. The art of customer service workshop will equip you with adequate skills and knowledge to help you in creating a
DurationThis program unveils the details, techniques and attributes of Customer Service. The art of customer service workshop will equip you with adequate skills and knowledge to help you in creating and maintaining a welcoming environment and achieve excellence in the customer service department.
Contents:
Certificate:
Why Choose Kaizen International
Language:
The word 'Kaizen' is a Japanese word that means 'Continuous Improvement'. In the organizational and personal context, this is a proverb establishing the fact that individuals and organizations are in need of Continuous Improvement to improve productivity and enhance skills.
Kaizen International has a broad portfolio of customized and public learning programs aimed at improving capability and skill level. The following Areas are covered through different training programs by Kaizen International;
Approved By:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.
'Customer Satisfaction ISO 10002:2004 (Guidelines for Complaints Handling in Organization)' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
Phone is probably the most used tool in modern business, but not everyone admits to being confident or totally proficient in their use of the phone.
This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
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