This course helps in examining ground handling functions ranging from marshalling to pushback. You will learn how to analyse the management responsibilities on the ramp, cargo and the passenger terminals.
DurationOverview:
This is an essential training for station managers who are working for ground service providers and self-handling airlines.
Learning Outcomes:
This program helps in examining ground handling functions ranging from marshalling to pushback. You will learn how to analyse the management responsibilities on the ramp, cargo and the passenger terminals.
Objectives:
- Duties of the station manager
- Cooperation between airlines and service providers
- Principles of customer service
- Ramp,cargo and terminal activities
- Facilitation and simplifying passenger travel
- Service Level Agreements (SLA) Resources and GSE management
- Baggage handling
- Aviation security awareness
- ULD handling
- Emergency response planning
EHH Education provides training courses for hospitality, tourism, general service industry and the aviation industry in an effort to provide qualified, competent and skilled human capital for all these sectors.
Anyone looking for a venue to receive recognition and validate their experience, EHH Education provides the right mix of courses and learning platform for all to achieve this.
EHH Education has always been on the lookout for passionate individuals who wish and aspire to further their career in hospitality, culinary and aviation industry.
You will learn about constructing and customizing complex itineraries, understanding industry regulations that affect travel operations, ticket processings and reissuing, constructing fares through advanced IATA fare construction mechanism a
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This training will give you the skills and knowledge to provide assistance and related passenger services at the check-in, gate, and concourse of your airport thus enabling you to work at the most important and visible positions in the airli
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This training will give the delegates a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.Â
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