This course has been developed to provide participants with the knowledge to begin performing internal audits on quality management systems. Case studies and participatory activities are based on the ISO 9001:2015 management system standard.
Objectives:
This course has been developed to provide participants with the knowledge to begin performing internal audits on quality management systems. Case studies and participatory activities are based on the ISO 9001:2015 management system standard.
Content:
Basic concepts and definitions
ISO 9000 & 19011 fundamentals
Auditor selection and characteristics
Performing an internal audit
Reporting the audit
Corrective action and follow-up
Methodology:
Lectures, case studies, group exercises and discussions.
Language:
English and/or Arabic
Delivery:
Online or in person
Our Vision
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Our Mission
To provide effective, competitive and practical business solutions to the organizations to optimize their operational efficiency and improve their management skills and practices in order to maximize return on investment and ultimately achieve the desired objectives.
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Our Values
Ethics
Innovation
Transparency
Excellence
Customer Partnership
Quality Policy
Professional Management Consultants Int'l (PMCi) is unreservedly committed to perform and deliver its management consultancy services on-time and in accordance with international standards as well as any applicable legal and other requirements.
To achieve this, the company has implemented and maintain a fully documented quality management system based on internationally recognized standard ISO 9001:2015. Providing quality services to all interested parties is the responsibility of management and employees alike.
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It is our policy to:
Continually improve all processes, products and services, to support the company strategic directions.
Provide a framework to constantly establish, improve and monitoring the effectiveness of quality objectives and eliminate the deviations.
Deliver on-time & on-quality services that meet or exceed our customers’ expectations and enhance customer satisfaction.
Enable and engage our people at all levels to continuously improve quality and operational performance along the whole value chain from suppliers to customers.
Improve competency of the employees and provide opportunities for growth.
Comply with all relevant local and international legal and other requirements.
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PMCi recognizes that the continued success of its developments is dependent upon commitment to the quality management system requirements and all those whom endeavor to carry it out. We understand that our customers are who we serve and depend upon for our company’s continued financial success.
Craig Setter, a top Six Sigma trainer, and mentor, founded the company in 2005. The objective has always been straightforward: to develop a set of standards that would assist training programs and institutions worldwide in teaching successfu
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