This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focus
DurationThis is a one-day instructor-led workshop to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focused individuals, finding ways to the improve quality of goods and services you provide to customers.
Unique Guarantees By Al Dar University College:
1.Free Trial Guarantee: You can have the first two sessions for Free to check and evaluate the quality of the study
2.Free Repeat Guarantee: If space and course are available, you can repeat the complete course or a selected section free of charge.
Main Features:
- Qualified and Experienced Instructors will Supervise the Program
- Detailed Program with Focus on all related areas
- Knowledge Stimulating learning Environment
- Supportive and friendly staff
History:
Al Dar University College is well-reputed and acknowledged university College based in Dubai offering a wide range of courses and training programs.
Focus Areas with Qualified Faculty:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a 5-days comprehensive training course on learning and understanding the key techniques and methods because of which you can Achieve Customer Service Excellence. The course is led and supervised by an expert and qualified instructor.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
The telephone plays a major part in daily operations for most businesses, and is one of the most common ways customers interface with employees and the organization.
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