This is a one-day instructor-led course to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focus
This is a one-day instructor-led workshop to learn about quality, understanding its benefits and methods of quality development and improvement, gaining a broad understanding of total quality management, leading your team towards quality-focused individuals, finding ways to the improve quality of goods and services you provide to customers.
Unique Guarantees By Al Dar University College:
1.Free Trial Guarantee: You can have the first two sessions for Free to check and evaluate the quality of the study
2.Free Repeat Guarantee: If space and course are available, you can repeat the complete course or a selected section free of charge.
Main Features:
- Qualified and Experienced Instructors will Supervise the Program
- Detailed Program with Focus on all related areas
- Knowledge Stimulating learning Environment
- Supportive and friendly staff
History:
Al Dar University College is well-reputed and acknowledged university College based in Dubai offering a wide range of courses and training programs.
Focus Areas with Qualified Faculty:
(Institute Review)
55 years ago(Institute Review)
55 years agoGrow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course provides a comprehensive introduction to customer service. It covers communication, culture in the workplace, teamwork, complaint handling, and energy in a highly interactive and engaging way.
Customer service is both a type of job and a set of job skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad custo
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