This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it ad
DurationThis workshop draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it adds up to the reputation of a company.
This program discloses different characteristics of a professional receptionist and teaches you techniques to project your professional image at all times. You will learn the values of body language and proper listening skills for this role and discover ways to build rapport with customers and acquire techniques to handle difficult customers.
Instruction Medium:
- English
Methodology:
- Case Studies
- Interactive sessions
- Group work
- Role plays
- Slides presentations/videos
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- An expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worth-while.
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.Â
This training course will help you to understand and learn about Customer Service Skills. It focuses and covers all the essential aspects related to the customer service. This program is supervised by an expert and qualified instructor.
This training will help in developing and improving call center skills and knowledge of the delegates.Â
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