On completion of the programme students are able to identify, conceptualise and define new problems and issues and have the ability to contribute towards the competitiveness of any organisation.
Knowledge in operations management is an important requirement of managers across all business functions and there is an increasing demand for operations management specialists in every type of organisation.
MSc Operations Management is a specialist MSc programme led by academics at the Edinburgh Business School. As a specialist masters, this degree gives those who have worked in industry or studied a similar subject previously, the chance to expand, refine and enhance their knowledge.
This 1-year masters programme focuses almost entirely on the area of operations management. It blends cutting-edge academic thinking with best practice from industry to give graduates and professionals the opportunity to advance with a highly employable skillset.
The Edinburgh Business School approach
MSc Operations Management from the Edinburgh Business School at Heriot-Watt University develops critical understanding of the role operations management plays in relation to organisational performance and competitiveness.
This masters degree will build knowledge of operations management principles and concepts, and explore how they can be applied across different organisational functions including finance, sales, marketing, human resource management and design.
It will develop expertise in the use of various quality, process and supply chain management tools and techniques for analysing and improving operations in a wide range of industries including manufacturing, services, the public sector and the third sector.
On completion of the programme students are able to identify, conceptualise and define new problems and issues and have the ability to contribute towards the competitiveness of any organisation.
The MSc dissertation is undertaken between May - August.
Global Purchasing and Supply
Semester 1 (mandatory)
Purchasing processes and activities; the role of contracts; negotiation; theory and the make or buy decision; category management and supplier sourcing; supplier performance and relationship management; supplier development, innovation and purchasing's role in NPD; procuring complex performance; power, politics and partnership; ethics, social responsibility and supplier selection.
Operations Management
Semester 1 (mandatory)
To understand the scope and importance of operations management, the role of operations managers and appreciate the interaction of operations on the
organisation, employees and customers.
Key areas of focus include the linkages between process and operations design, business strategy and globalisation; the different elements of operations and how to analyse an operational environment in terms of these elements; and the challenges facing the operations manager to exploit innovative practices (e.g. ‘lean') and technologies and deal with changing attitudes (e.g. CSR).
Strategies for Managing Supply Chains
Semester 1 (mandatory)
This course sets out the evolution of supply chain thinking and identifies the challenges faced by organisations. The nature and means of formulating business strategy is first identified before looking at the scope of supply chain strategic planning and the different perspectives of producers, retailers and logistics service providers.
Quality Management and Engineering
Semester 2 (mandatory)
Provides in-depth understanding of the principles, concepts, tools and techniques of quality management, quality engineering and continuous improvement together with awareness of how in practice these could be integrated to design and deliver an integrated continuous improvement programme.
The module also aims to introduce students how to statistically plan, design and execute industrial experiments for process understanding and improvement in both manufacturing and service environments.
Systems Thinking and Analysis
Semester 2 (mandatory)
Examines theories and principles behind systems thinking, modelling and analysis. Also introduces the methods, tools and techniques for modelling, analysing, improving and designing technical and social systems in a variety of organisations, including industrial, commercial and public sector.
Research Philosophy and Practice
Semester 2 (mandatory)
Provides an understanding of the social science research process, as well as theory and approaches to research. Develops practical skills (i.e. quantitative and qualitative techniques) in data analysis to transform the raw data into information that guides marketing management valuations.7
Entry requirements
A good Honours degree (first or second class) or its non-UK equivalent in a relevant subject from a recognised British or overseas university.
Global College - successful completion of our one-year Pre-Masters Graduate Diploma in Business Studies or the four-month Pre-Masters (Accelerated).
English language requirements
If your first language is not English, or your first degree was not taught in English, we'll need to see evidence of your English language ability.
The minimum English language requirement for entry to this programme is IELTS 6.5 (or equivalent) with no component lower than 6.0.
English language requirements
Where English was not the medium of instruction at secondary school, applicants must demonstrate English language proficiency equivalent to IELTS 6.5 (with all elements passed at 6.0 or above). Applicants who have completed secondary and tertiary education will need to provide documentary evidence. A minimum of one year full-time study in English will be required.
Heriot-Watt University Dubai offers an extensive range of research-informed degree programmes in a global study environment, with strong links to business and industry.
We were founded in 1821 as the world's first mechanics institute. In 1966 we were granted University status by Royal Charter.
Heriot-Watt University Dubai Campus is a satellite campus of Heriot-Watt University based in Dubai, United Arab Emirates. Established in 2005, it was one of the first campus of an overseas university to open in Dubai International Academic City. After 180 years' provision of world-renowned education in the UK, Heriot-Watt was invited to Dubai to provide specialised programmes in the fields of management, engineering, built environment, food science and fashion.
With a history dating back to 1821, we have a long tradition of excellence and a proven track record in educating, inspiring and challenging the professionals of tomorrow. We are one of the top UK universities for business and industry and have an established reputation for world-class teaching and practical, leading-edge research.
We have been consistently ranked among the top providers' of higher education across a number of key university ratings and rankings. From our research performance to student satisfaction, graduate employability and the quality of our teaching, Heriot-Watt University Dubai Campus' status as one of the world-class university has been confirmed by several independent bodies.
New Dubai Campus
In 2019, Heriot-Watt signed a 10-year lease for a brand-new 218,000 sq. ft campus in Dubai Knowledge Park, thereby building on its commitment to deliver high quality education and research in Dubai. Staff and students moved to the new campus in January 2021 – the same year Heriot-Watt celebrates its founding bicentenary.
This move marks a historic milestone for the University and ensures students will enjoy the benefits of an enriched learning experience and outstanding graduate outcomes for many years to come. The move is a key part of delivering Heriot-Watt’s ambitious six-year strategy for the University and demonstrates our commitment to the region and growth plans for the future.
The modern campus is set to enhance further the student experience with a digitally enabled learning environment supporting the delivery of the University’s portfolio of programmes including data science, computing and AI, business, accounting and finance, psychology, architecture and design, construction and engineering. It will include a dedicated student hub, a central student services centre, enhanced library and social learning spaces, as well as a wide range of digitally enhanced classrooms, seminar rooms, studios, and laboratories. The University’s in-house recording studios will also allow the creation of digital materials for a more engaging and interactive learning experience.
Dubai Knowledge Park is adjacent to Dubai Media City and Dubai Internet City, and holds more than 500 businesses and has established itself as a centre of excellence for higher education and professional development. The new business and enterprise locale will generate increased opportunities for students to engage directly with business and industry, providing graduates with unique learning experiences.
Our accolades
Since its establishment, Heriot-Watt University Dubai has won several laurels. In 2019, it was named one of Dubai's top universities and awarded five stars in the first ever quality rankings undertaken by the Knowledge and Human Development Authority (KHDA), the supreme educational quality assurance and regulatory authority of the Government of Dubai. The rating system, developed in conjunction with QS, evaluates universities on eight quality indicators: Teaching, Employability, Research, Internationalisation, Facilities, Overall Programme Strength, Well-being, Social Responsibility and Inclusiveness. Heriot-Watt University was one of just three Universities to be awarded five stars.
In the same year, the campus was crowned the 'Best University' at the first ever Forbes Middle East Higher Education Awards. Held in Dubai, the awards recognise and celebrate the region's finest higher education institutes based on votes from students, teachers and the businesses that work with them.
Burj Khalifa light show
Heriot-Watt University became one of the first University in the UAE to light up the world's tallest building – the Burj Khalifa – in a historical celebration on 26 November 2019. The celebration was in support of the many milestones the Dubai campus had achieved: Heriot-Watt University was awarded five stars by the KHDA, it was also crowned the 'Best University' at the first ever Forbes Middle East Higher Education Awards and it announced its move to a new campus.
At exactly 8.23 pm, the Burj Khalifa was lit up with imagery that reinforced Heriot-Watt's position as a world-class Institution as well as showcasing its achievements. A one-minute-long film featuring James Watt, highlighted the University's two biggest accolades this year, namely the awards from KHDA and Forbes Middle East.
It celebrated the Dubai campus' distinguished academic record in subjects including engineering, business, construction, design and computer science and the heritage of Heriot-Watt since its inception in 1821. At over 828 metres (2,716.5 feet) and more than 160 storeys, the Burj Khalifa is an iconic skyscraper gracing the skyline of Dubai and one of the best-known symbols of modern UAE.
Top quality British education
We pioneered British education in Dubai, with highly acclaimed degree programmes that meet the specific demands of local business and industry. With strong links to industry and business, we pride ourselves on developing and educating future leaders, managers and innovators. With many of our programmes recognised by the relevant professional associations and institutes, a Heriot-Watt University degree is professionally valued.
Our degrees are also accredited and approved by Royal Charter in the UK. Our programmes include the option to transfer and undertake part of your degree at our home campus in Scotland. Heriot-Watt graduates are highly sought after by employers worldwide, and our 77,000 alumni working in key positions around the globe are testament to our success.
The Facilities Management programme develops competencies and skills to enable its graduates to manage facilities effectively in a changing business world.
This 'MS Facilities Management' master's degree is offered by Charisma University. This is a 2-year long Master's degree and you are eligible after completing UG.
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