This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring
DurationThis program is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results whilst maintaining an excellent service attitude.
Topics:
- Aligning customer experience with needs and expectations
- Discovering your own perceptions and beliefs
- Understanding customers from their perspective
- Getting an understanding of the NLP Communication model
- Communicating using empathic listening skills
- Turning complainers into loyal customers
- Building rapport easily
- Designing a personal action plan for achieving excellence in customer service
Mind Your Power is a holistic consultancy firm founded in 2005. it specialises in soft skills training with a primary focus on communication. The training is available for groups like schools, nurses, parents as well as Corporate organization and individuals.
Covered Topics:
Hypnotherapy certification
NLP
Communication Skills
Hypno-parenting
Leadership
Emotional Intelligence
Cross-Cultural Understanding
Presentation Skills
Teamwork
Motivation
And many more
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a Customer Relationship Management (CRM) course. It is a 5-days long comprehensive training workshop where you will learn about the Best Practices related to Customer Relationship Management. The course is led and supervised by an ex
In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This is a 5-days comprehensive training course on learning and understanding the key techniques and methods because of which you can Achieve Customer Service Excellence. The course is led and supervised by an expert and qualified instructor.
The Fundamental of customer service Course will have brief introduction to customer service, effective communication and Active listening, handling customers inquiries and complaints. It will cover basic selling Techniques ,closing sales and
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