This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring
DurationThis program is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results whilst maintaining an excellent service attitude.
Topics:
- Aligning customer experience with needs and expectations
- Discovering your own perceptions and beliefs
- Understanding customers from their perspective
- Getting an understanding of the NLP Communication model
- Communicating using empathic listening skills
- Turning complainers into loyal customers
- Building rapport easily
- Designing a personal action plan for achieving excellence in customer service
Mind Your Power is a holistic consultancy firm founded in 2005. it specialises in soft skills training with a primary focus on communication. The training is available for groups like schools, nurses, parents as well as Corporate organization and individuals.
Covered Topics:
Hypnotherapy certification
NLP
Communication Skills
Hypno-parenting
Leadership
Emotional Intelligence
Cross-Cultural Understanding
Presentation Skills
Teamwork
Motivation
And many more
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
A Certificate will be given to all participants. This course unveils the details, techniques and attributes of Customer Service. The art of customer service workshop will equip you with adequate skills and knowledge to help you in creating a
In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This is a detailed course to learn about providing Customer Service in your organization. The training is led by an expert trainer in a friendly environment.
This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f
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