This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring
DurationThis program is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring the required results whilst maintaining an excellent service attitude.
Topics:
- Aligning customer experience with needs and expectations
- Discovering your own perceptions and beliefs
- Understanding customers from their perspective
- Getting an understanding of the NLP Communication model
- Communicating using empathic listening skills
- Turning complainers into loyal customers
- Building rapport easily
- Designing a personal action plan for achieving excellence in customer service
Mind Your Power is a holistic consultancy firm founded in 2005. it specialises in soft skills training with a primary focus on communication. The training is available for groups like schools, nurses, parents as well as Corporate organization and individuals.
Covered Topics:
Hypnotherapy certification
NLP
Communication Skills
Hypno-parenting
Leadership
Emotional Intelligence
Cross-Cultural Understanding
Presentation Skills
Teamwork
Motivation
And many more
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.
This Service Quality & Customer Satisfaction course is a 5-day comprehensive training workshop. It focuses on different tools & techniques to ensure Service Quality & Customer Satisfaction. The program is led by a qualified and expert instru
This is a Customer Relationship Management (CRM) course. It is a 5-days long comprehensive training workshop where you will learn about the Best Practices related to Customer Relationship Management. The course is led and supervised by an ex
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