This course will accelerate the efficiency of the front office and help the firm grow sales. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.
DurationThis training will accelerate the efficiency of the front office and help the firm grow sales by obtaining the essential skills and knowledge of managing front office operations with efficiency. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.
Certification Journey:
Step-1-You Apply for Certification
Step-2-Exam Preparation Material
Step-3-Exam
Step-4-Candidate Passes Exam
Teaching Methodology:
- On-campus
- Distance learning
- Online
- Industry exposure
COTHM (College of Tourism & Hotel Management) Dubai is a leading destination comprised of Progressive Network of 14 Hotel Schools with its Dubai campus offering KHDA’s approved hospitality training programs.
COTHM was founded in 2002 and has since trained over 22,000 graduates who are currently serving the hospitality industry worldwide.
Association (British / European and American Academic Partners):
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging
This Customer Relationship training will help you gain knowledge and skills to handle a variety of customer situations/issues.
A Certificate will be given to all participants. This course unveils the details, techniques and attributes of Customer Service. The art of customer service workshop will equip you with adequate skills and knowledge to help you in creating a
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