This training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
DurationThis training will provide you the skills, knowledge and ability to develop and maintain long-term customer relationships by handling difficult people effectively and overcoming the barriers to customer satisfaction.
Benefits:
- Repeat business
- Solving problems and receiving good feedbacks
- Better communication skills
- Much more
APEX became operational in 2005 and since then it has been a committed force in offering and transforming the highly anticipated workplace skills development programs & solutions. It has been dedicated to industrial courses and covers a wide array of disciplines in its portfolio.
Disciplines:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it ad
In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This course will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.
The Fundamental of customer service Course will have brief introduction to customer service, effective communication and Active listening, handling customers inquiries and complaints. It will cover basic selling Techniques ,closing sales and
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