The ITIL foundation certification program will introduce you to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. You will learn about
DurationThe ITIL foundation certification program will introduce you to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. You will learn about the core concepts of ITIL v4 certification.
Modules:
What's Included:
The Learning Initiative is a leading learning & development organization that was established in 2006. It helps the organizations to achieve excellence through a variety of programs developed for motivating, enhancing and empowering the workforce in this highly complexed digital business world.
The company has employed an internationally experienced faculty who puts forward and promote the innovative Learning Initiative’s culture that sets it apart from its competitors.
Learning & Development Portfolio:
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect o
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT ser
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