ITIL Information Technology Infrastructure Library

by International Brighter Career Development (IBCD)

The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

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The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. 

IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.

International Brighter Career Development (IBCD) is a training company that specialises in organizational performance improvement and enhancement. It focuses on both group and individual training in core domains like organisational development, customer service, sales, leadership and talent management.

The qualified and expert team of IBCD has been delivering 'best in class' training interventions, process improvement and human resources software and solutions. They have been instrumental in key services to organisations like structuring organisations, performance management systems, KPIs, suggesting bonus schemes, grading and more.

  • Sheikh Zayed Road Branch

    Millennium Plaza Hotel, Sheikh Zayed Road, Dubai

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