This course will give you a thorough practical understanding of the core processes, principles, functions and concepts involved in the IT Service Management provision. It prepares the students for the ITIL Foundation Certificate examination.
DurationThis program will give you a thorough practical understanding of the core processes, principles, functions and concepts involved in the IT Service Management provision. It prepares the students for the ITIL Foundation Certificate examination. The program is based on the best practice service lifecycle approach of ITIL.
Outline:
- ITIL Core Concepts.
- Service Strategy
- Organizing for Service Management
- Service Design
- Service Operation
- Technology and Architecture
- Service Transition
- Continual Service Improvement
- Preparation for the Exam
Unique Guarantees By Al Dar University College:
1.Free Trial Guarantee: You can have the first two sessions for Free to check and evaluate the quality of the study
2.Free Repeat Guarantee: If space and course are available, you can repeat the complete course or a selected section free of charge.
Main Features:
- Qualified and Experienced Instructors will Supervise the Program
- Detailed Program with Focus on all related areas
- Knowledge Stimulating learning Environment
- Supportive and friendly staff
History:
Al Dar University College is well-reputed and acknowledged university College based in Dubai offering a wide range of courses and training programs.
Focus Areas with Qualified Faculty:
This course covers all the latest core ITIL® best practices from a lifecycle perspective. It introduces you to different elements and principles of IT service management (ITSM) based on ITIL Foundation.
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect o
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
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