KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect o
These sessions will teach you fundamental terminologies and concepts related to the service life cycle of ITIL. You will learn about different phases and processes involved and their effect on IT service management practices. You will be taught about the successful implementation of the ITIL framework within the organization.
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Zabeel International Institute of Management and Technology is one of the oldest training providers in UAE. It was established in 1988 and now it has multiple branches all across UAE. It offers a wide range of courses related to “Finance, Airline, IT, Engineering, Soft Skill, Languages, Logistics and Management”.
Zabeel Institute has a fully functioning Corporate Division as well, and upon the requests of different companies, it caters to the training requirements of all Organizations.
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Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT ser
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