This course gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business.
DurationThis program gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business. It will improve your efficiency and will help you in achieving predictable service levels.
Outline
– Introduction:
– Service Strategy
– Service Design
– Service Transition
– Service Operation
– Continual Service Improvement
– Exam Preparation
New Vision Training Center is a leading training institute situated in Abu Dhabi, UAE. Through its wide-ranging courses, the institute shares a firm commitment to meet the needs of the corporate sector and the individuals as well. The main objective is to equip the organizations and individuals with proper industry-required skills and knowledge in the areas of Business, Media Production, Graphic Design, Information Technology and Net Working.

Focused Area:
- English Programs
- IT and Business
- Management Programs
(Institute Review)
55 years ago(Institute Review)
55 years ago
This course covers all the latest core ITIL® best practices from a lifecycle perspective. It introduces you to different elements and principles of IT service management (ITSM) based on ITIL Foundation.
Get trained by industry expert trainers to learn and understand ITIL exam. It will take you through all segments of the exam.
KHDA Approved certificate will be received at the end. These classes will teach you fundamental terminologies and concepts related to service life cycle of ITIL. You will learn about different phases and processes involved and their effect o
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
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