This course gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business.
This program gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business. It will improve your efficiency and will help you in achieving predictable service levels.
Outline
– Introduction:
– Service Strategy
– Service Design
– Service Transition
– Service Operation
– Continual Service Improvement
– Exam Preparation
New Vision Training Center is a leading training institute situated in Abu Dhabi, UAE. Through its wide-ranging courses, the institute shares a firm commitment to meet the needs of the corporate sector and the individuals as well. The main objective is to equip the organizations and individuals with proper industry-required skills and knowledge in the areas of Business, Media Production, Graphic Design, Information Technology and Net Working.

Focused Area:
- English Programs
- IT and Business
- Management Programs
This course is designed to prepare individuals for the ITIL certification exam by providing a comprehensive understanding of the ITIL framework and its application in IT service management.
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