This course gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business.
DurationThis program gives you the essential skills and knowledge to be an effective back-end support. It will help you to understand the ITITLfrme which is designed to regulate the process of selection, planning, delivery and support of a business. It will improve your efficiency and will help you in achieving predictable service levels.
Outline
– Introduction:
– Service Strategy
– Service Design
– Service Transition
– Service Operation
– Continual Service Improvement
– Exam Preparation
New Vision Training Center is a leading training institute situated in Abu Dhabi, UAE. Through its wide-ranging courses, the institute shares a firm commitment to meet the needs of the corporate sector and the individuals as well. The main objective is to equip the organizations and individuals with proper industry-required skills and knowledge in the areas of Business, Media Production, Graphic Design, Information Technology and Net Working.

Focused Area:
- English Programs
- IT and Business
- Management Programs
The ITIL Foundation Level is the entry level qualification which offers participants a general awareness of the key concepts, elements, concepts, and terminologies used in the ITIL v3 Service Lifecycle and so much more.
This course will teach you about service management (definition, life-cycle, need/objective), key models and principles of ITSM, basic concepts and roles of change management, incident management, portfolio and service level management and s
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT ser
This course is designed to prepare individuals for the ITIL certification exam by providing a comprehensive understanding of the ITIL framework and its application in IT service management.
Gain The Insight To Get Started With Learning Our ITIL® 4 Foundation Course
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