This is a 5-day intensive training course. It will teach you about developing required essential expertise in order to support a firm with the implementation and management process of an IT Service Management System as highlighted in ISO/IEC
DurationThis is a 5-day intensive training program. It will teach you about developing required essential expertise in order to support a firm with the implementation and management process of an IT Service Management System as highlighted in ISO/IEC 20000-1:2005.
Outcome:
- Understanding implementation of an IT Service Management System as per ISO 20000
- Understanding different concepts, approaches, standards, for effective management of an IT Service Management System
- To know the interrelationships between ISO/IEC 20000-1:2005, ISO/IEC 20000-2:2005 and ITIL
- Acquiring expertise for supporting an organization in implementing, managing and maintaining a Service Management System (SMS) as highlighted in ISO/IEC 20000:2005
- Managing a team in implementing the ISO 20000 standard
- Advising an organization on the management best practices of an IT Service Management System (SMS)
- Much More
NobleProg is a leading IT training and consultancy provider that has branches all over the globe in different countries. NobleProg offers an extensive selection of vendor-authorized certifications and training. The vendors include some of the biggest names in the industry like;
These partnerships allow NobleProg to deliver the most up-to-date curriculum with specific standards set in alignment with these top vendors. NobleProg offers all sorts of training options to the individuals and business community ranging from instructor-led classes to private, online and on-site training opportunity.
Led by qualified, experienced and certified instructors, NobleProg is the place to turn raw ambitions into tangible result through personal and career development in your respective field.
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This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively. Delegates completing the course will be presented wit
This course has been developed to provide participants with the knowledge to implement the procedures and forms based on the ISO 20000-1:2018 management system standard.
This course has been developed to provide participants with the knowledge to begin performing internal audits on IT service management systems. Case studies and participatory activities are based on the ISO 20000-1:2018 management system sta
Comprehensive understanding and awareness of Information Technology Service Management System and the benefits of an ITSMS based on ISO 20000-1:2018.
Certification to this standard enables you to independently demonstrate to your customers that you meet best practice. ISO/IEC 20000 is based on and replaces BS 15000, the internationally recognized British Standard.
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