IATA Passenger Ground Services

With almost eighteen years of experience in the aviation industry, we have become one of the leading Training Center in Dubai, United Arab Emirates, providing IATA and GCAA certification. Aviation Training Center is approved by the General Civil Aviation Authority (GCAA) and the International Air Transport Association (IATA) to undertake courses of Cargo Courses in Dubai, Aviation Courses (More than 150 courses and counting) IATA courses in UAE and Soft Skills Trainings in the middle east, and in Africa. We recently received a recognition by IATA as the 2020 Regional Top Performing ATS (Accredited Training School) in recognition of outstanding performance in delivering IATA training programs in Africa & Middle East. 

Aviation Regulation Courses

• Airworthiness Directive

• EASA Part 21 / GCAA CAR 21

• GCAA CAR 145

• CAR M

• Electro Static Discharge Sensitive (ESDS)

• ETOPS

• EWIS (Initial / Recurrent) Electric Wire Connect System

• General Security Awareness

• Human Factors - Recurrent / Inital

• Maintenance Error Management System (MEMS)

• Part-66 Module 10 Aviation Legislation

• Procurement in Aviation & Store Management 

• Production Planning

• Quality Auditing Technique

• Reduced Vertical Separation Minima (RVSM)

• Risk Assessment

• Root Cause Analysis

• Safety Management System (Refresher)

• Introduction to Civil Aviation

IATA Courses

•  Air Cargo Advanced Marketing

•  Air Transport Fundamentals

•  Aircraft Marshalling and Ramp Hand Signals (e-learning)

•  Airline Cabin Crew Training 

•  Airline Customer Service

•  Airport Emergency Response Awareness (e-learning)

•  Airport Operations Fundamentals

•  Airport Ramp Services 

•  Aviation Security Awareness 

•  Basic Airside Safety (e-learning)

•  Cargo Introductory course 

•  Cargo Security Awareness 

•  Cargo Supply Chain and Transport Modes 

•  Dangerous Goods Regulations (DGR) for General Cargo Accepting and Processing Personnel (e-learning)

•  Foundation in Travel and Tourism with Amadeus 

•  Foundation in Travel and Tourism with Galileo 

•  Foundation in Travel and Tourism with Sabre 

•  Geography in Travel Planning (e-learning)

•  Ground Operations Management with AHM 

•  Infectious Substances Shipping Guidelines course 

•  Introduction to the Airline Industry in a Changing World 

•  Live Animals for Cargo Personnel (e-learning)

•  Passenger Ground Services 

•  Quality Management Systems (QMS) Fundamentals (e-learning)

•  Safety Management Systems Fundamentals (e-learning)

•  Transport of Pharma Products and Vaccines by Air (e-learning)

Cargo Courses

• Air/Ramp Safety Management

• Basic Air Cargo Handling

• Basic Load Control

• Emergency Response Plan (ERP)

• Health & Safety Awareness

• International Maritime Dangerous Goods Training (IMDG)

• Letter of Credit (LC) & Bill of Lading (BL)

• Live Animal Regulations

• Perishable Cargo

• Professional Skills for DGR Instructors - Category 1,2,3,6 

• Transport of Dangerous Goods by Road (ADR)

• Transportation of Lithium Batteries by Air

• Air Transportation of Radioactive material

• Air Transport of Infectious Substances

• Fundaments of Air Cargo

• Special Cargo Handling

• Cargo Sales Course

Dangerous Goods Regulation - IATA CBTA Functions

• Dangerous Goods Regulations IATA Guidelines Table 7.1

• Dangerous Goods Regulations IATA Guidelines Table 7.2

• Dangerous Goods Regulations IATA Guidelines Table 7.3

• Dangerous Goods Regulations IATA Guidelines Table 7.4

• Dangerous Goods Regulations IATA Guidelines Table 7.5

• Dangerous Goods Regulations IATA Guidelines Table 7.6

• Dangerous Goods Regulations IATA Guidelines Table 7.7

• Dangerous Goods Regulations IATA Guidelines Table 7.8

• Dangerous Goods Regulations IATA Guidelines Table 7.9

• Dangerous Goods Regulations IATA Guidelines Table 7.10

Dangerous Goods Regulation - GCAA CAR PART IV

• Dangerous Goods Regulations as per GCAA Function table 4.1.A

• Dangerous Goods Regulations as per training guidance 7.1 and GCAA Function table 4.1.B

• Dangerous Goods Regulations as per training guidance 7.2 and GCAA Function table 4.1.C

• Dangerous Goods Regulations as per training guidance 7.3 and GCAA Function table 4.1.D

• Dangerous Goods Regulations as per training guidance 7.4 and GCAA Function table 4.1.E

• Dangerous Goods Regulations as per training guidance 7.5 and GCAA Function table 4.1.F

• Dangerous Goods Regulations as per training guidance 7.6 and GCAA Function table 4.1.G

• Dangerous Goods Regulations as per training guidance 7.7 and GCAA Function table 4.1.H

• Dangerous Goods Regulations as per training guidance 7.1 and GCAA Function table 4.1.I

• Dangerous Goods Regulations as per training guidance 7.2 and GCAA Function table 4.1.J

• Dangerous Goods Regulations as per training guidance 7.3 and GCAA Function table 4.1.K

Soft Skills

• Assertiveness Skills

• Body Language

• Customer Service Training

• Fact Finding & Information Gathering 

• Fundamental Selling Technique

• Handling Difficult Guest having Complicated Issues

• Office Administrative Assistant Workshop

• Planning and Prioritizing 

• Sales & Marketing 

• Sales Excellence Workshop

• Supply Chain Management

• Train the Trainer 

• Communication for Success

• Facilitation skills

• Interview Skills for Employment

• Effective Secretarial Skills

Approved By: 

• ​Knowledge and Human Development Authority KHDA

• International Air Transport Association (IATA)