You will learn about effective customer contact and communication, understand the different social styles and cultural differences of airline customers and gain an understanding of the new trends in this field.
DurationThis is a comprehensive IATA Certification in Airline Customer Service training covering all the essential aspects of effective customer service management.
You will learn about effective customer contact and communication, understand the different social styles and cultural differences of airline customers and gain an understanding of the new trends in this field.
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Features:
Founded in 1985, Khawarizmi International College (KIC) is a higher education institution in the UAE accredited by the Ministry of Education. Since its inception KIC has provided students with a variety of opportunities aiming to advance their education and to open doors to a successful future.
KIC focuses on teaching through practical application. The college aims to graduate students who are prepared to meet the demands of current and future challenges. Its programs provide students with theoretical and conceptual knowledge in their fields, whilst equipping them with the practical skills and competencies they will need to excel in their chosen careers.
KIC offers various methods of delivery of the programs to suit students from all walks of life. In addition to convenient morning sessions, evening and weekend sessions are made also timetabled so that students can find study timings that work for them.
With this flexibility, KIC students can remain employed, while completing the program of their choice, gaining both professional and educational experience.
All KIC classrooms are equipped with modern learning facilities to enhance our students’ educational experience. Affordability and convenient payment plans ensure accessibility for all applicants. The college aims to provide quality education to as many students as possible.
You will learn about constructing and customizing complex itineraries, understanding industry regulations that affect travel operations, ticket processings and reissuing, constructing fares through advanced IATA fare construction mechanism a
This training will give you the skills and knowledge to provide assistance and related passenger services at the check-in, gate, and concourse of your airport thus enabling you to work at the most important and visible positions in the airli
Obtain the skills and knowledge to work in the exciting industry of travel and tourism. This training covers all the essential areas related to the travel and tourism industry such as advice on flight, tour products and knowledge of accommod
This training will give the delegates a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.Â
This is a short blended (on-campus, online, distance learning) program of Travel and Tourism in COTHM Dubai which is approved by KHDA.
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