In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more busine
In a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities.
These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.
In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills.
This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport. It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
What you will learn
Upon completing this course you will have the skills to:
Know the history of aviation and understand the role airports play in the economy
Discover the various airport customers and partners
Gain knowledge about the multiple operational and business functions of airports
Acquire the tools to apply your knowledge and skills to your airport environment
Course Content
The key topics that are covered during this course include:
Operational functions of the airport
Rescue, firefighting and other support services
Airport issues and challenges
The future of airports
Technological developments
Who Should Attend?
This course is recommended for:
Recently appointed airport staff
Travel industry staff
Newcomers to the industry
Certificate Awarded
An IATA Certificate is awarded to participants who successfully pass the final exam.
Free Dangerous Goods Regulations (DGR) Awareness Certification.
Minimum Qualification
Undergraduates, Graduates, and Working Professionals are all welcome.
Grade 10, O-Level, or comparable education is required.
Entry Qualification
Suitable for: Undergraduates | Graduates | Working Professionals
Minimum Education Requirement: Grade 10, O-Level or equivalent
Job and Career Opportunities:
Work at any international airport in the globe
Join any airline
Work for any Airport Ground Handling Agent.
This course is a step toward earning an IATA Diploma in:
Airport Operation Foundation Diploma
With almost eighteen years of experience in the aviation industry, we have become one of the leading Training Center in Dubai, United Arab Emirates, providing IATA and GCAA certification. Aviation Training Center is approved by the General Civil Aviation Authority (GCAA) and the International Air Transport Association (IATA) to undertake courses of Cargo Courses in Dubai, Aviation Courses (More than 150 courses and counting) IATA courses in UAE and Soft Skills Trainings in the middle east, and in Africa. We recently received a recognition by IATA as the 2020 Regional Top Performing ATS (Accredited Training School) in recognition of outstanding performance in delivering IATA training programs in Africa & Middle East.
Aviation Regulation Courses
Airworthiness Directive
EASA Part 21 / GCAA CAR 21
GCAA CAR 145
CAR M
Electro Static Discharge Sensitive (ESDS)
ETOPS
EWIS (Initial / Recurrent) Electric Wire Connect System
General Security Awareness
Human Factors - Recurrent / Inital
Maintenance Error Management System (MEMS)
Part-66 Module 10 Aviation Legislation
Procurement in Aviation & Store Management
Production Planning
Quality Auditing Technique
Reduced Vertical Separation Minima (RVSM)
Risk Assessment
Root Cause Analysis
Safety Management System (Refresher)
Introduction to Civil Aviation
IATA Courses
Air Cargo Advanced Marketing
Air Transport Fundamentals
Aircraft Marshalling and Ramp Hand Signals (e-learning)
Airline Cabin Crew Training
Airline Customer Service
Airport Emergency Response Awareness (e-learning)
Airport Operations Fundamentals
Airport Ramp Services
Aviation Security Awareness
Basic Airside Safety (e-learning)
Cargo Introductory course
Cargo Security Awareness
Cargo Supply Chain and Transport Modes
Dangerous Goods Regulations (DGR) for General Cargo Accepting and Processing Personnel (e-learning)
Foundation in Travel and Tourism with Amadeus
Foundation in Travel and Tourism with Galileo
Foundation in Travel and Tourism with Sabre
Geography in Travel Planning (e-learning)
Ground Operations Management with AHM
Infectious Substances Shipping Guidelines course
Introduction to the Airline Industry in a Changing World
Live Animals for Cargo Personnel (e-learning)
Passenger Ground Services
Quality Management Systems (QMS) Fundamentals (e-learning)
Safety Management Systems Fundamentals (e-learning)
Transport of Pharma Products and Vaccines by Air (e-learning)
Cargo Courses
Air/Ramp Safety Management
Basic Air Cargo Handling
Basic Load Control
Emergency Response Plan (ERP)
Health & Safety Awareness
International Maritime Dangerous Goods Training (IMDG)
Letter of Credit (LC) & Bill of Lading (BL)
Live Animal Regulations
Perishable Cargo
Professional Skills for DGR Instructors - Category 1,2,3,6
Transport of Dangerous Goods by Road (ADR)
Transportation of Lithium Batteries by Air
Air Transportation of Radioactive material
Air Transport of Infectious Substances
Fundaments of Air Cargo
Special Cargo Handling
Cargo Sales Course
Dangerous Goods Regulation - IATA CBTA Functions
Dangerous Goods Regulations IATA Guidelines Table 7.1
Dangerous Goods Regulations IATA Guidelines Table 7.2
Dangerous Goods Regulations IATA Guidelines Table 7.3
Dangerous Goods Regulations IATA Guidelines Table 7.4
Dangerous Goods Regulations IATA Guidelines Table 7.5
Dangerous Goods Regulations IATA Guidelines Table 7.6
Dangerous Goods Regulations IATA Guidelines Table 7.7
Dangerous Goods Regulations IATA Guidelines Table 7.8
Dangerous Goods Regulations IATA Guidelines Table 7.9
Dangerous Goods Regulations IATA Guidelines Table 7.10
Dangerous Goods Regulation - GCAA CAR PART IV
Dangerous Goods Regulations as per GCAA Function table 4.1.A
Dangerous Goods Regulations as per training guidance 7.1 and GCAA Function table 4.1.B
Dangerous Goods Regulations as per training guidance 7.2 and GCAA Function table 4.1.C
Dangerous Goods Regulations as per training guidance 7.3 and GCAA Function table 4.1.D
Dangerous Goods Regulations as per training guidance 7.4 and GCAA Function table 4.1.E
Dangerous Goods Regulations as per training guidance 7.5 and GCAA Function table 4.1.F
Dangerous Goods Regulations as per training guidance 7.6 and GCAA Function table 4.1.G
Dangerous Goods Regulations as per training guidance 7.7 and GCAA Function table 4.1.H
Dangerous Goods Regulations as per training guidance 7.1 and GCAA Function table 4.1.I
Dangerous Goods Regulations as per training guidance 7.2 and GCAA Function table 4.1.J
Dangerous Goods Regulations as per training guidance 7.3 and GCAA Function table 4.1.K
Soft Skills
Assertiveness Skills
Body Language
Customer Service Training
Fact Finding & Information Gathering
Fundamental Selling Technique
Handling Difficult Guest having Complicated Issues
Office Administrative Assistant Workshop
Planning and Prioritizing
Sales & Marketing
Sales Excellence Workshop
Supply Chain Management
Train the Trainer
Communication for Success
Facilitation skills
Interview Skills for Employment
Effective Secretarial Skills
Approved By:
​Knowledge and Human Development Authority KHDA
International Air Transport Association (IATA)
This training will give you the skills and knowledge to provide assistance and related passenger services at the check-in, gate, and concourse of your airport thus enabling you to work at the most important and visible positions in the airli
Obtain the skills and knowledge to work in the exciting industry of travel and tourism. This training covers all the essential areas related to the travel and tourism industry such as advice on flight, tour products and knowledge of accommod
You will learn about constructing and customizing complex itineraries, understanding industry regulations that affect travel operations, ticket processings and reissuing, constructing fares through advanced IATA fare construction mechanism a
This training will give the delegates a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.Â
Prepare for the IATA Airline Cabin Crew exam and obtain your qualification to get a head start in the Aviation field and be able to work in leading airlines.
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