Human Resource Management (ILM City and Guilds, UK)

Human Resource Management at a strategic level requires creative, analytical and conceptual skills to conceive and implement HR strategies that function effectively across. This course also includes personal management and supervisory skills development.

• Learn fundamental HRM frameworks and analyse overall role of HRM in business
• Understand key elements of HRM and discuss how they relate to each other and the organizational culture
• To understand the importance of Reward Management Framework
• Understand the process of recruitment and selection to attract qualified candidates
• Explain the roles and responsibilities of HRM in designing and implementing a performance management system
• Key elements of employee relations, focussing specifically on coaching, personal development plan and handling disciplinary issues
• How to conduct effective appraisals within a Performance Management System
• Preparing effective Training Plan for employees and linking trainings to personal development plan and organizational goals.

Contents:

The Role of HRM in an Organisation

• Maximizing return on investment in an organizations human capital and minimizing financial risk
• Key Functions of HRM
• Strategies of Talent Management

The Talent Management Continuum

• Attracting Talent 
• Developing Talent
• Managing Talent
• Succession Planning
• Evalauting Talent
• Retaining Talent

Recruitment and Selection

• The Definition of Recruitment and Selection
• 10 Key Steps to Successful Recruitment
• The reasons why we don’t always attract and recruit the right candidate
• Adding Value to the Recruitment Process – Defining Key Competencies
• Writing Effective Job Descriptions
• Defining and using a Position Specification for Recruitment and Selection
• Screening CV’s
• Effective Interviewing Skills
• Behavioural Interviewing Techniques
• Different Types of Interviews
• Using Interview Assessment Tools
• Post Interview Selection Tools 

• On boarding – The Key Principles

• The Four Stages of an Effective Succession Plan

Developing and Managing Talent 

• The Definition of Employee Relations
• The Difference between Coaching Counselling and Mentoring
• Counselling Skills
• Mentoring Skills
• The Benefits of using Coaching to Developing Talent
• Applying the GROW Model in Coaching

Managing Disciplinary Issues 

• Fair Practices
• When is Disciplinary essential
• The Difference between Progressive Disciplinary and Instant Dismissal
• Disciplinary Procedures
• Effectively dealing with Disciplinary Issues
• Conducting a Disciplinary Interview
• Deciding and Implementing Disciplinary Action
• Holding an Appeal
• Implementing an effective Personal Improvement Plan (PIP)
• Giving Balanced Feedback

Evaluating Talent 

• Performance Appraisals
• Conducting an Effective Performance Evaluation
• Performance Rating Scales
• The Bell Curve
• Identifying Training Needs and Developing a Training Plan

Retaining Talent 

• Reward Management
• Creating a Motivational Culture – Herzberg Two Factor Theory
• Conducting Exit Interviews