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HR Measurement and Benchmarking

by Golden Masters for Training & Consultancy

Trying to establish the contribution that HR makes to the bottom line is a notoriously complex and problematic issue. Part of this involves linking all HR activity to the business strategy and operating plans

AED 17000

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img Duration

5 days

Course Details

Course Description:
 
Trying to establish the contribution that HR makes to the bottom line is a notoriously complex and problematic issue. Part of this involves linking all HR activity to the business strategy and operating plans. Today the challenge is even greater. Increasing costs and competitive pressures mean that the measurement and benchmarking of the HR function is a pressing necessity for many organisations.
 
Most methods previously used to address the question of the true value of HR have failed to impress business leaders because they tend to look at inputs (e.g. HR costs and time) and not outputs (i.e. the actual value added by HR to the organisation).
 
This course will provide a tried and tested way of adding and demonstrating greater value. It uses a clearly understood benchmarking scale of HR maturity that is being adopted by many advanced businesses. Among its many benefits, it is simple to understand both within the HR department and by senior and operational managers.
 
Course Objective:
 
At the end of this seminar you will be able to:
 
1.     Adopt a more strategic HR role
 
2.     Benchmark their HR function on the HR scale of maturity
 
3.     Identify business measures for critical HR activities
 
4.     Demonstrate greater added value from the HR function
 
Course Certificate:
 
Masters Consultant certificate will be issued to all attendees completing minimum of  75% of the total tuition hours of the course.
 
Course Outline:
 
1. Benchmarking your HR function
 
- The growing divergence between personnel and HR
 
- HR under increasing pressure to demonstrate results
 
- Correlating HR practices with business success
 
- How mature is your organisation and the HR function?
 
- Indicators for what role the organisation wants HR to play
 
- Barriers to developing the role of HR
 
- Changing perceptions of HR’s role
 
2. Measuring HR practices
 
- There is a 'measurement' in HR and there are business measures of HR results
 
- Why measure HR – what are the benefits?
 
- Analysing HR activities and processes
 
- Choosing the right HR measures
 
- The HR effectiveness formula
 
- Prioritising HR activity
 
- Measuring added value and return on investment (ROI)
 
- Putting £££ signs on HR
 
- Using line management to gauge HR
 
3. Linking HR to the business strategy
 
- Cause and effect in HR - a key question
 
- Old roles and new roles in HR
 
- HR as business partner
 
- Asking business questions
 
- Developing questioning and analytical skills
 
- Installing a measurement framework
 
- Defining our terms for better understanding
 
- HR data collection
 
4. Adding and demonstrating greater value
 
- Moving HR into the Human Capital Management arena
 
- Basics and innovation in HR
 
- Identifying added value opportunities
 
- How can we add value?
 
- Pinpointing HR’s role in added value
 
- Developing a new set of skills
 
- Categorising HR to demonstrate worth
 
Summary and review
 

Masters Training Company was established in response to the growing need for quality training to support the business community within your Company, Department or Organization by providing a high standard of Training Programs, Courses, Seminars, Workshops and Consultancy Services to employees in a very competitive business environment. 

 
Following the latest trends and ideas in Technology and Management techniques, and with its in-depth knowledge of the business environment, Masters Training Company is able to meet the special requirements of both local and international business throughout the Middle East. Masters Training & Consulting is an independent multinational firm with more than 25 years of experience in helping regional organizations develop their human capital in all fields of management. 
 
Since 1990, we have been entrusted by our clients to provide the most reliable training and consulting products and services in the region. Our innovative and diversified range of training programs and consulting services are designed and delivered by an ever-growing team of full time multilingual consultants experienced in providing solutions relevant to this part of the world and applicable to today’s business challenges.
 
We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business. 
 
 
Our public training programs have attracted more than 300,000 participants from almost 3,000 organizations many of whom also entrust us with their needs for bespoke in-company programs. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training and consulting.

Masters is also an approved vendor from KHDA & ILM

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  • Sheikh Zayed Road Branch

    Kherbash Tower, Office # 1803 & 1804, Sheikh Zayed Road, Dubai

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