Certified Executive Secretary / Office Administrator

This workshop will help to develop your capability to assume greater responsibility, increase your self-esteem and confidence level, and make you familiar with different secretarial and administrative tasks and skill such as time management, mail processing, meetings, administration etc. 

Complete Outline: 

• Duties of administrative assistant             
• Time management                                     
• Memorandums                                       
• Handling work related problems                           
• Handling office stress                                    
• Mail processing                                            
• Plan for meetings                                                
• Streamlining the office                                               
• Diary Management                                                    
• Business skills & Communication                                       
• Understanding the technologies in the office
• Scheduling appointments
• Organizational structure
• Improve office efficiency
• Minutes 
• Oral communication
• Record management
• Conferences
• Supporting your Manager
• Office Administration 
• Business writing skills 

Certificate Awarding Body: 

• KHDA-Knowledge & Human  Development Authority, Dubai 
• AIBM – American Institute of  Business & Management,  USA