Understanding of the more detailed aspects of the EFQM Excellence Model and of the RADAR scoring matrix, provided by tutors who have been personally involved in the development of both
DurationObjectives:
Understanding of the more detailed aspects of the EFQM Excellence Model and of the RADAR scoring matrix, provided by tutors who have been personally involved in the development of both
Gain a good level of assessor skills through practical 'hands on' work based upon a high-quality case study
Receive a high level of personal support and feedback from very experienced tutors with wide experience
Have the opportunity to learn with and from delegates with a range of different backgrounds and experiences.
Outline:
The EFQM assessment process
An advanced understanding of the EFQM Excellence Model
Scoring using the RADAR Matrix
Understanding the organization being assessed
Identifying key themes
Reaching consensus
The basics of site visits
Preparing and delivering feedback reports and presentations
Methodology:
Lectures, case studies, group exercises and discussions
Language:
English and/or Arabic
Delivery:
On premises; online; others
Our Vision
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Our Mission
To provide effective, competitive and practical business solutions to the organizations to optimize their operational efficiency and improve their management skills and practices in order to maximize return on investment and ultimately achieve the desired objectives.
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Our Values
Ethics
Innovation
Transparency
Excellence
Customer Partnership
Quality Policy
Professional Management Consultants Int'l (PMCi) is unreservedly committed to perform and deliver its management consultancy services on-time and in accordance with international standards as well as any applicable legal and other requirements.
To achieve this, the company has implemented and maintain a fully documented quality management system based on internationally recognized standard ISO 9001:2015. Providing quality services to all interested parties is the responsibility of management and employees alike.
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It is our policy to:
Continually improve all processes, products and services, to support the company strategic directions.
Provide a framework to constantly establish, improve and monitoring the effectiveness of quality objectives and eliminate the deviations.
Deliver on-time & on-quality services that meet or exceed our customers’ expectations and enhance customer satisfaction.
Enable and engage our people at all levels to continuously improve quality and operational performance along the whole value chain from suppliers to customers.
Improve competency of the employees and provide opportunities for growth.
Comply with all relevant local and international legal and other requirements.
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PMCi recognizes that the continued success of its developments is dependent upon commitment to the quality management system requirements and all those whom endeavor to carry it out. We understand that our customers are who we serve and depend upon for our company’s continued financial success.
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