You will learn and understand roles and responsibilities of an administrator and secretary. You will acquire a wide-ranging set of skills like communication, emotional, soft which are must for effective functioning as an administrator and se
DurationOverview:
This course will equip you with the required skills and knowledge to meet the administrative challenges of the 21st-century International workplace like the Middle East.
You will learn and understand roles and responsibilities of an administrator and secretary. You will acquire a wide-ranging set of skills like communication, emotional, soft which are must for effective functioning as an administrator and secretary.
It will also teach you about time management, people management, stress management and much more.
Topics Covered:
- Overview of Office administration/secretarial functions
- Professionalism Concept
- Personal Strengths
- Detecting areas for improvement
- Cultural awareness, Business etiquettes and sensitivity
- Soft skills
- Emotional intelligence
- Interpersonal communication skills
- Business English Communication
- Introduction to MIS and ERPS, electronic Data management systems
- Much more
Training Methodology:
- Latest adult learning principles
- Highly interactive
- Combination of lectures, practical examples, presentations (Prezi), discussions, role-plays etc
- Mock sessions, group tasks, Q&S sessions etc
- You will receive handouts, activity sheet, study materials
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
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