This course will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact o
DurationOverview:
This program will help you understand customer needs and wants, achieve confidence and provide an excellent customer service to the applicants. It will teach you about different techniques to provide a customer service that leaves an impact on the customers.
You will be taught about the importance of service, courtesy, customer service skills, telephone skills and interpersonal skills.
Training Methodology:
- Presentations
- Exercises
- Group Dynamics
- Role Plays
- Discussions
- Etc
Institute Approved By:
- KHDA
Highlight Features:
- Learn from Expert and Industry experienced instructors
- Program available in multiple languages (Check Availability)
- Supportive staff keen on imparting subject related knowledge
Abu Hail Management and Administration Training has been offering different professional development and other workshops in Dubai Since 2013.
Areas:
The training areas covered by Abu Hail Management includes Implementation and Maintaining of Quality Management Systems, ISO and HACCP, Environmental Management System (EMS), PMP etc., conforming to both local and international standards.
Training:
- Corporate
- Public
- Customized Programs
Approved By:
- KHDA
- Dubai Municipality
Partners:
- Highfield Awarding Body
- TSi
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is an interactive and highly participative course where the attendees are allowed and encouraged to address issues in a practical way which clarifies the relationship between business strategy and customer care.
This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
This course is designed to give a comprehensive understanding of quality customer service foundation and it focuses on developing life-long customer relationships strategies.
This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
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