This course will give you the required knowledge and skills to effectively handle a complaint in a professional manner. You will learn about different methods and tools that can be used in this regard.
DurationThis workshop will give you the required knowledge and skills to effectively handle a complaint in a professional manner. You will learn about different methods and tools that can be used in this regard.
Learning Outcomes:
- Defining a Complaint
- Understanding why customers complain
- Describing effective complaint handling process
- Explaining documentation required for handling complaints
- Tracking complaints and improving activities
- Professional approach to handling complaints
- Much More
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
This training will teach you how to apply the skills and knowledge of business Etiquette, Protocols and apply the best practices for Dealing With VIPs.Â
This 2-day training will help you in building the essential skills required to ensure that all meetings you lead are productive, effective and get the best from all those who need to attend.
This course focuses on improving your planning and organising skills while addressing a proven approach to individual productivity. It covers essential areas like fundamentals of planning, organising with a particular attention towards perso
This is an interesting course aimed at teaching the delegates about the hidden values and the priceless potential of business etiquette, self-image and protocol which can really make a difference in your day to day business life proceedings.
This is an American certification aimed at developing your knowledge and understanding of comprehending different segments of Performance, Governance and Business Ethics.
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