This course will give you the required knowledge and skills to effectively handle a complaint in a professional manner. You will learn about different methods and tools that can be used in this regard.
DurationThis workshop will give you the required knowledge and skills to effectively handle a complaint in a professional manner. You will learn about different methods and tools that can be used in this regard.
Learning Outcomes:
- Defining a Complaint
- Understanding why customers complain
- Describing effective complaint handling process
- Explaining documentation required for handling complaints
- Tracking complaints and improving activities
- Professional approach to handling complaints
- Much More
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
Solomon People Solutions is a training center that operates in Dubai. It offers a wide range of training services to help organizations and individuals reach their true productivity potential. It achieves so through the comprehensive and integrated human resource management solution that it offers.
SPS was established in 2006 with a clearly stated vision to keep and maintain a long-term relationship with its client and provide quality training services. It offers its services to an array of clients belonging to different industries with a specific requirement.
Features:
- Pre and Post Workshop Support
- Customized Workshops as per your needs
- Up-to-date Training Materials
- Expert pool of Trainers
- Quality Training Assured
This course highlights and focuses on the skills, qualities, techniques and tools necessary for conducting a remote or face to face meeting. It advances through a comprehensive list of topics to guide the delegates on how to facilitate effec
It is a comprehensive program that will prepare you for the corporate world and its ettiquittes.
Writing your resume and presenting yourself via a file document is a challenging task. It requires you to master this art to be able to present yourself for employment opportunities effectively.
This highly interactive course would benefit anyone who is in a customer-facing profile, either over the telephone or over a face-to-face interaction.
This course will help you to learn about business etiquettes & protocols which must be adhered to in the workplace.
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