We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging
DurationThis program will teach you to recognize the needs and expectations of the customers and provide the best possible customer service. It will teach you to represent yourself and the company in a proper manner and maintain an excellent impression. You will also understand and develop the skills to handle difficult customers and overcome challenging situations.
Note: Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
Secreto De Vida Training Center is a private organization located in Dubai, United Arab Emirates. SDV specializes in developing and conducting bespoke courses and training programs supported by Sheikh Mohammad bin Al Maktoum's projects to spread education and knowledge to empower youth across the nation.
SDV provides various scope of training programs that are accredited by the Knowledge and Human Development Authority (KHDA), a local government institution that regulates the educational quality assurance and oversees private education sector.
We, at Secreto De Vida Training Center believe that the quality of learning experience from our programs can lead to cultivation of self and career development. Our Mission is to provide higher-level, customizable training programs in cooperation with internationally and globally recognized institutions to exceed our local clienteles' expectations.
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
Join our Telephone Skills Course now to acquire the practical expertise needed for success in mastering the art of effective telephone communication!
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