We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging
DurationThis program will teach you to recognize the needs and expectations of the customers and provide the best possible customer service. It will teach you to represent yourself and the company in a proper manner and maintain an excellent impression. You will also understand and develop the skills to handle difficult customers and overcome challenging situations.
Note: Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
Secreto De Vida Training Center is a private organization located in Dubai, United Arab Emirates. SDV specializes in developing and conducting bespoke courses and training programs supported by Sheikh Mohammad bin Al Maktoum's projects to spread education and knowledge to empower youth across the nation.
SDV provides various scope of training programs that are accredited by the Knowledge and Human Development Authority (KHDA), a local government institution that regulates the educational quality assurance and oversees private education sector.
We, at Secreto De Vida Training Center believe that the quality of learning experience from our programs can lead to cultivation of self and career development. Our Mission is to provide higher-level, customizable training programs in cooperation with internationally and globally recognized institutions to exceed our local clienteles' expectations.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
'Excellence in Customer Services' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
This training will provide you a deeper understanding of achieving service excellence by defining the desired customer journey, applying the customer service initiatives and encouraging a culture of service excellence.
This course will teach you how to properly provide, supervise and deliver quality customer service. You will learn what is included in the customer service, why we need to deliver quality service and much more.
'Extraordinary Customer Service' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
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