This is a blended course comprising of on-campus, distance and online learning coupled with industry exposure knowledge. Upon successful completion, you will be awarded a certificate approved by the Government of Dubai, KHDA.
DurationThis is a blended course comprising of on-campus, distance and online learning coupled with industry exposure knowledge. Upon successful completion, you will be awarded a certificate approved by the Government of Dubai, KHDA.
Learning Outcomes:
- Understand how airlines and airports operate in relation to the provision of customer passenger services.
- Improve your customer service skills to increase customer loyalty and sales performance.
- Learn about customer|passenger and baggage check-in and boarding procedures.
- Aviation General, Codes and Abbreviations, Airline Terminology, Travel Documentation, Baggage Handling.
- Obtain the skills you need in order to get successfully hired by the lead companies in the aviation industry.
- Knowledge of the Customer | Passenger Service Agent role, duties coupled with Aviation terminology and procedure.
COTHM (College of Tourism & Hotel Management) Dubai is a leading destination comprised of Progressive Network of 14 Hotel Schools with its Dubai campus offering KHDA’s approved hospitality training programs.
COTHM was founded in 2002 and has since trained over 22,000 graduates who are currently serving the hospitality industry worldwide.
Association (British / European and American Academic Partners):
You will learn about constructing and customizing complex itineraries, understanding industry regulations that affect travel operations, ticket processings and reissuing, constructing fares through advanced IATA fare construction mechanism a
This training will give you the skills and knowledge to provide assistance and related passenger services at the check-in, gate, and concourse of your airport thus enabling you to work at the most important and visible positions in the airli
This is a short blended (on-campus, online, distance learning) program of Travel and Tourism in COTHM Dubai which is approved by KHDA.
Obtain the skills and knowledge to work in the exciting industry of travel and tourism. This training covers all the essential areas related to the travel and tourism industry such as advice on flight, tour products and knowledge of accommod
This training will give the delegates a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.Â
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