This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
DurationThis program will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a uniform and cohesive work culture of customer service.
Outline:
- Internal Customer Vs External Customer Service
- Customer Relationship Management and its Role
- CRM and technology of the present
- Customer Service Process
- Retaining Customers
- Resolving customer complaints and inquiries
Features:
- Learn from Qualified Instructors
- Customized Programs available (Check for Availability)
- Workshops designed after Need-analysis and Evaluation
- Training is a blend of practical knowledge and theory
- KHDA approved certificate
Institute is authorized by Knowledge & Human Development Authority, KHDA.
Quick Overview:
Svarna Training Institute is located in the heart of Dubai in Bur Dubai. It is a leading training center with skilled trainers and a task force committed to quality and professional growth. It provides and caters to the training needs of both the corporate sector and the general public.
Methodology:
Svarna Training Institute seeks to go beyond the traditional coaching methods that involved 'chalk and talk methodology" to a modern system of learning with a technology-based pedagogical guidance.
Focused Areas:
Some of the core areas where Svarna Training Institute focuses while training includes problem-solving and analytical skills, logical and practical experience with the presentation, conceptualization of the business world and leadership abilities.
Training:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This training course will help you to understand and learn about Customer Service Skills. It focuses and covers all the essential aspects related to the customer service. This program is supervised by an expert and qualified instructor.
The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.
This is a comprehensive certification course in Customer Service. It will help you in understanding customer service, techniques to focus on the customer, handling complaints, delivering excellent customer service, coping with stress and muc
This Customer Engagement course will help you in understanding about 'a good service' and realize why it is important from a customer point of view. You will also realize how it can be potential importance to the business and learn meaningfu
About Coursetakers.ae
Coursetakers.ae is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy