This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
DurationThis program will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a uniform and cohesive work culture of customer service.
Outline:
- Internal Customer Vs External Customer Service
- Customer Relationship Management and its Role
- CRM and technology of the present
- Customer Service Process
- Retaining Customers
- Resolving customer complaints and inquiries
Features:
- Learn from Qualified Instructors
- Customized Programs available (Check for Availability)
- Workshops designed after Need-analysis and Evaluation
- Training is a blend of practical knowledge and theory
- KHDA approved certificate
Institute is authorized by Knowledge & Human Development Authority, KHDA.
Quick Overview:
Svarna Training Institute is located in the heart of Dubai in Bur Dubai. It is a leading training center with skilled trainers and a task force committed to quality and professional growth. It provides and caters to the training needs of both the corporate sector and the general public.
Methodology:
Svarna Training Institute seeks to go beyond the traditional coaching methods that involved 'chalk and talk methodology" to a modern system of learning with a technology-based pedagogical guidance.
Focused Areas:
Some of the core areas where Svarna Training Institute focuses while training includes problem-solving and analytical skills, logical and practical experience with the presentation, conceptualization of the business world and leadership abilities.
Training:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.
This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
This course will accelerate the efficiency of the front office and help the firm grow sales. Some of the topics covered here include revenue management and incorporating the latest technology and their applications.
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
About Coursetakers.ae
Coursetakers.ae is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 www.coursetakers.ae All Rights Reserved. Terms and Conditions of use | Privacy Policy