This is a comprehensive course to learn about customer service skills. You will learn about effective communication, structuring of the customer experience, listening, customer service standards and so much more.
DurationFormed in 2009, today we welcome our clients in three offices located in Dubai Knowledge Village, Dubai International Financial Centre (DIFC), and Abu Dhabi. Having trained over 1100 people across Middle East, we have built reputation of Excellence.
Lynchpin’s comprehensive training services bring an outstanding solution for all your training needs, including:
CPA, CMA, CFA, CIA, ACCA, FRM, IFRS
+80 Soft Skills
Specialist Industry Courses
EMIRATI Development Program
Corporate Finance & Banking Courses
Coaching for Industry Certification Exams Lynchpin Advantage in Financial Training
ACCA Gold Training Provider
“Winner Sets” for Bankers
Tailored | Public | In-House
Coaching for Financial Certification Exams
One Stop Shop for Specialist Finance Courses
Trainings delivered by Active Industry Specialists with 100% hands-on experience.
100% Tailored to Meet Unique Business Objectives: Committed to create customer-focused solutions and high quality of our training's to impact your bottom line, we are one of a few organizations which offer 100% tailoring across our product portfolio.
Our training consultants and experts can develop a customized content, incorporating case studies and examples from your company or business sector; or even a complete bespoke training solution to meet your specific business challenges as well.
Apart from training programs, Lynchpin also offer training consultancy services providing Training Needs Assessment & Analysis
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
This Service Quality & Customer Satisfaction course is a 5-day comprehensive training workshop. It focuses on different tools & techniques to ensure Service Quality & Customer Satisfaction. The program is led by a qualified and expert instru
The course combines different group exercises and case studies to develop your implementation skills. In the end, there will be a written test conducted to assess the learning of the participants.
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