This is a comprehensive course to learn about customer service skills. You will learn about effective communication, structuring of the customer experience, listening, customer service standards and so much more.
DurationFormed in 2009, today we welcome our clients in three offices located in Dubai Knowledge Village, Dubai International Financial Centre (DIFC), and Abu Dhabi. Having trained over 1100 people across Middle East, we have built reputation of Excellence.
Lynchpin’s comprehensive training services bring an outstanding solution for all your training needs, including:
CPA, CMA, CFA, CIA, ACCA, FRM, IFRS
+80 Soft Skills
Specialist Industry Courses
EMIRATI Development Program
Corporate Finance & Banking Courses
Coaching for Industry Certification Exams Lynchpin Advantage in Financial Training
ACCA Gold Training Provider
“Winner Sets” for Bankers
Tailored | Public | In-House
Coaching for Financial Certification Exams
One Stop Shop for Specialist Finance Courses
Trainings delivered by Active Industry Specialists with 100% hands-on experience.
100% Tailored to Meet Unique Business Objectives: Committed to create customer-focused solutions and high quality of our training's to impact your bottom line, we are one of a few organizations which offer 100% tailoring across our product portfolio.
Our training consultants and experts can develop a customized content, incorporating case studies and examples from your company or business sector; or even a complete bespoke training solution to meet your specific business challenges as well.
Apart from training programs, Lynchpin also offer training consultancy services providing Training Needs Assessment & Analysis
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
'Customer Satisfaction ISO 10002:2004 (Guidelines for Complaints Handling in Organization)' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
By implementing effective CRM strategies, businesses can better understand their customers' needs and preferences and tailor their products and services accordingly. This, in turn, can result in increased revenue, improved brand reputation
Phone is probably the most used tool in modern business, but not everyone admits to being confident or totally proficient in their use of the phone.
This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
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