This course is designed to give a comprehensive understanding of quality customer service foundation and it focuses on developing life-long customer relationships strategies.
This program is designed to give a comprehensive understanding of quality customer service foundation and it focuses on developing life-long customer relationships strategies.
Learning Objectives:
- Developing a professional style in interacting with customers
- Listening carefully and responding to customers requests
- Adding value to the customer relationship
- Turning customer service disappointment into a positive experience
Topics:
- Defining Customer Service
- Handling customer enquiries
- Establishing customer needs and responding to requests
- Handling work based customer requests
- Service recovery
- Complaint handling practice
- Building customer relationships
VAVARU Institute is a leading and pioneer training centre based in Dubai. It is dedicated to delivering excellence in the business professional world to develop their skills, expand knowledge base and expertise across different benchmark and industries.
Features:
- KHDA approved centre
- Course completion certificate is awarded upon completion of a training
(Institute Review)
55 years ago(Institute Review)
55 years agoGrow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
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