Customer service is both a type of job and a set of job skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
DurationCustomer service is both a type of job and a set of job skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Customer service is used in many jobs at every level.
Course Description
Customer service skills are the set of behaviors you rely on when interacting with a customer.
They can also be useful when following up after an initial conversation.
To accomplish this, you will likely to use several different skills:
Spoton Training Institute is a leading educational institute providing a wide range of certification courses taught by skilled instructors from IT, Language, Management, Engineering, and other core business fields.
The primary goal of all programs is to educate the learners and enhance their skills for a better career and employability.
Fields Covered:
Why Select Spoton Training Institute:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is an interesting course offered by Gameplan Training to teach you about Customer Service. With the help of relevant case studies and other activities, you will get an in-depth insight into Customer Service best practices, techniques an
This training will help in developing and improving call center skills and knowledge of the delegates.Â
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
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