This training will develop and enhance your understanding and knowledge related to providing exceptional customer care and service. It will empower you to provide effective and swift solutions to all customers facing problems.
DurationThis training will develop and enhance your understanding and knowledge related to providing exceptional customer care and service. It will empower you to provide effective and swift solutions to all customers facing problems.
Target Audience:
All individuals with a responsibility to face customers and their queries will find this program extremely helpful as it details all the essential aspects of customer service and care.
GRCA Academy is a leading training institute that is operating Globally with a primary focus on the MENA region. It values and assists in unlocking the true potential of career-oriented professionals to achieve their goals and meet objectives.
In order to ensure that you are abreast with the current global changes, updates and technology, GRCA Academy offers several accredited programs.
We have offices in:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Customer service is both a type of job and a set of job skills. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Bad custo
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
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