This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.
Objectives:
Founded in 1985, Khawarizmi International College (KIC) is a higher education institution in the UAE accredited by the Ministry of Education. Since its inception KIC has provided students with a variety of opportunities aiming to advance their education and to open doors to a successful future.
KIC focuses on teaching through practical application. The college aims to graduate students who are prepared to meet the demands of current and future challenges. Its programs provide students with theoretical and conceptual knowledge in their fields, whilst equipping them with the practical skills and competencies they will need to excel in their chosen careers.
KIC offers various methods of delivery of the programs to suit students from all walks of life. In addition to convenient morning sessions, evening and weekend sessions are made also timetabled so that students can find study timings that work for them.
With this flexibility, KIC students can remain employed, while completing the program of their choice, gaining both professional and educational experience.
All KIC classrooms are equipped with modern learning facilities to enhance our students’ educational experience. Affordability and convenient payment plans ensure accessibility for all applicants. The college aims to provide quality education to as many students as possible.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
Join our Telephone Skills Course now to acquire the practical expertise needed for success in mastering the art of effective telephone communication!
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
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