Customer Service

by Khawarizmi Training Solutions

This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business. 

AED 1500

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Khawarizmi Training Solutions Logo

img Duration

20 Hours

Course Details

This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business. 

 

Objectives:

  • Identify different customer segments and their needs.
  • Understand the importance of developing positive customer experience.
  • Determine the need to meet different customer expectations.
  • Outline the role of effective communication with the customers.
  • Understand the importance of planning and organizing your daily routine.

Founded in 1985, Khawarizmi International College (KIC) is a higher education institution in the UAE accredited by the Ministry of Education. Since its inception KIC has provided students with a variety of opportunities aiming to advance their education and to open doors to a successful future.

KIC focuses on teaching through practical application. The college aims to graduate students who are prepared to meet the demands of current and future challenges. Its programs provide students with theoretical and conceptual knowledge in their fields, whilst equipping them with the practical skills and competencies they will need to excel in their chosen careers.

KIC offers various methods of delivery of the programs to suit students from all walks of life. In addition to convenient morning sessions, evening and weekend sessions are made also timetabled so that students can find study timings that work for them.

With this flexibility, KIC students can remain employed, while completing the program of their choice, gaining both professional and educational experience.

All KIC classrooms are equipped with modern learning facilities to enhance our students’ educational experience. Affordability and convenient payment plans ensure accessibility for all applicants. The college aims to provide quality education to as many students as possible.

  • Al Nahyan Branch

    Khawarizmi Training Solutions Mezzanine Floor, Muroor Road, Next to Bus station, Al Nahyan, Abu Dhabi

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