Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.
DurationCustomer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues.
Among the themes of the course :
Alpha is a brand-new training institute in Dubai that aims to revolutionize the impact of education through new teaching and training methods brought by its experienced team of teachers and trainers.
Alpha Institute have only one branch and it’s located in Riggat Al Buteen just near the Union Metro Station, in Al Reem Tower by Al Maktoum Street, which is the central social life area in Dubai with its markets, restaurants and cafés, the creek and lots of amazing sightseeing spots.
The institute provides general and specialized trainings for languages and many different courses in IT, accounting, teaching, digital marketing and Media.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
Join us now and embark on a transformative journey towards becoming a distinguished service leader in your industry!
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
Join our Telephone Skills Course now to acquire the practical expertise needed for success in mastering the art of effective telephone communication!
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
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