Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.
DurationCustomer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues.
Among the themes of the course :
Alpha is a brand-new training institute in Dubai that aims to revolutionize the impact of education through new teaching and training methods brought by its experienced team of teachers and trainers.
Alpha Institute have only one branch and it’s located in Riggat Al Buteen just near the Union Metro Station, in Al Reem Tower by Al Maktoum Street, which is the central social life area in Dubai with its markets, restaurants and cafés, the creek and lots of amazing sightseeing spots.
The institute provides general and specialized trainings for languages and many different courses in IT, accounting, teaching, digital marketing and Media.
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worth-while.
This training will develop and enhance your understanding and knowledge related to providing exceptional customer care and service. It will empower you to provide effective and swift solutions to all customers facing problems.
This training course will help you to understand and learn about Customer Service Skills. It focuses and covers all the essential aspects related to the customer service. This program is supervised by an expert and qualified instructor.
This course will equip participants to handle calls professionally and efficiently.
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