This course will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
DurationThis program will teach you how to improve your customer service skills by adapting the latest technologies, trends and findings related to customer service.
Learning Outcomes:
- Improvising customer service
- Understanding behavioural impact
- Handling stress
- Effective communication
- Solution strategies
- Overcoming challenges
- Much more
Elite International Training & Educational Centre is a specialized institute for training and consultancy related to Quality, Environmental, Safety and Health.
Services:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course draws on different key concepts and theories related to the job-role of a receptionist. Here, you will be able to recognize and understand how the role of a receptionist is vital in assuring quality customer service and how it ad
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This course will walk you through key concepts and theories of Customer Relationship management that can be adopted by you in the organization to achieve endless outcomes.
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