This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
DurationThis program is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
It covers different topics like customer satisfaction, profitability, customer loyalty, factors leading to satisfaction, value proposition, loyalty schemes and much more.
Topics:
- Explaining customer satisfaction
- Customer retention and loyalty
- Arranging customer satisfaction surveys
- Creating customer value propositions
- Much more
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
'Excellence in Customer Services' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
The key to customer retention and purchase recurrence is strong brand-consumer relationships. You must know exactly how to manage customer relationships if you want your business to grow from strength to strength.
Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
'Extraordinary Customer Service' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
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