Customer Satisfaction Skills

by Fox Star Management Development & Training

This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.

AED 1500

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Fox Star Management Development & Training Logo

img Duration

16

Course Details

This program is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department. 


It covers different topics like customer satisfaction, profitability, customer loyalty, factors leading to satisfaction, value proposition, loyalty schemes and much more.


Topics:


- Explaining customer satisfaction

- Customer retention and loyalty

- Arranging customer satisfaction surveys

- Creating customer value propositions

- Much more

Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations. 

 

Partners:

 

- PECB

- PSA (The International Protective and Security Academy)

- IOSH *Working Safely and Managing Safelt 5.0

 

Approved By:

 

 

 

 

 

Knowledge and Human Development Authority KHDA

  • Deira Branch

    Baniyas St., Al Masraf Tower, Deira, Dubai

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