This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
DurationThis program is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
It covers different topics like customer satisfaction, profitability, customer loyalty, factors leading to satisfaction, value proposition, loyalty schemes and much more.
Topics:
- Explaining customer satisfaction
- Customer retention and loyalty
- Arranging customer satisfaction surveys
- Creating customer value propositions
- Much more
Fox Star Management Development & Training is a leading institute for training and development courses in Dubai. Based on the Core Values of commitment to Quality, Honesty and Excellence, Fox Star Management Development & Training promises to offer training courses for career development and professional growth to individuals and organizations.
Partners:
- PECB
- PSA (The International Protective and Security Academy)
- IOSH *Working Safely and Managing Safelt 5.0
Approved By:
Knowledge and Human Development Authority KHDA
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f
In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This is a detailed course to learn about providing Customer Service in your organization. The training is led by an expert trainer in a friendly environment.
This is a comprehensive course to learn about customer service skills. You will learn about effective communication, structuring of the customer experience, listening, customer service standards and so much more.
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