In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
DurationThis course delves into the fundamental principles of customer management, offering insights and practical tools that are applicable across industries.
Participants will explore various aspects of customer management, from understanding customer needs to delivering exceptional service and building long-term relationships. Through a combination of lectures, case studies, group discussions, and roleplay exercises, you will gain the knowledge and skills necessary to excel in customer-facing roles.
A T N Campus has been training network engineers and cyber security professionals since 2014 and has branches in Dubai, UAE and Sri Lanka. In addition to certification programs such as Cisco and Ethical Hacking, A T N Campus also provides BSc and H N D programs for Network Engineering and Cyber Security in collaboration with international universities such as Lincoln University in Malaysia.
ATN Campus is accredited by the KHDA (Knowledge & Human Development Authority) & Ministry of Education in Dubai as well as by Tvec – Tertiary and Vocational Education Commission Sri Lanka; The EC – Council for Cyber Security Studies, Pearson Vue for all professional exams etc. ATN offers a full range of courses from its three dedicated academies which include Engineering, Languages, IT.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a Certified Excellence In Customer Service Professional training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is
This course is designed to give you the knowledge and skills of understanding about the customer experience while using the art of NLP. You will learn about discovering various patterns and programs to understand the customers for ensuring
This course will give you in-depth knowledge and understanding of CRM and teaches you how to equip you with the techniques and tools necessary for developing an appropriate CRM strategy.
This is a Receptionist Training training offered by Laurels Training Institute. You will be trained by richly experienced and highly qualified teachers by using comprehensive study materials. The curriculum is designed by following the books
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