In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This course delves into the fundamental principles of customer management, offering insights and practical tools that are applicable across industries.
Participants will explore various aspects of customer management, from understanding customer needs to delivering exceptional service and building long-term relationships. Through a combination of lectures, case studies, group discussions, and roleplay exercises, you will gain the knowledge and skills necessary to excel in customer-facing roles.
A T N Campus has been training network engineers and cyber security professionals since 2014 and has branches in Dubai, UAE and Sri Lanka. In addition to certification programs such as Cisco and Ethical Hacking, A T N Campus also provides BSc and H N D programs for Network Engineering and Cyber Security in collaboration with international universities such as Lincoln University in Malaysia.
ATN Campus is accredited by the KHDA (Knowledge & Human Development Authority) & Ministry of Education in Dubai as well as by Tvec – Tertiary and Vocational Education Commission Sri Lanka; The EC – Council for Cyber Security Studies, Pearson Vue for all professional exams etc. ATN offers a full range of courses from its three dedicated academies which include Engineering, Languages, IT.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
'Customer Relationship Management' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
By implementing effective CRM strategies, businesses can better understand their customers' needs and preferences and tailor their products and services accordingly. This, in turn, can result in increased revenue, improved brand reputation
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
The Customer Service Excellence course is designed to equip participants with the skills and mindset necessary to deliver exceptional customer service experiences.
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