In today's fast-paced and dynamic business environment, the success of any organization hinges on its ability to effectively manage and engage with customers. Customer management is not solely the domain of business experts.
This course delves into the fundamental principles of customer management, offering insights and practical tools that are applicable across industries.
Participants will explore various aspects of customer management, from understanding customer needs to delivering exceptional service and building long-term relationships. Through a combination of lectures, case studies, group discussions, and roleplay exercises, you will gain the knowledge and skills necessary to excel in customer-facing roles.
A T N Campus has been training network engineers and cyber security professionals since 2014 and has branches in Dubai, UAE and Sri Lanka. In addition to certification programs such as Cisco and Ethical Hacking, A T N Campus also provides BSc and H N D programs for Network Engineering and Cyber Security in collaboration with international universities such as Lincoln University in Malaysia.
ATN Campus is accredited by the KHDA (Knowledge & Human Development Authority) & Ministry of Education in Dubai as well as by Tvec – Tertiary and Vocational Education Commission Sri Lanka; The EC – Council for Cyber Security Studies, Pearson Vue for all professional exams etc. ATN offers a full range of courses from its three dedicated academies which include Engineering, Languages, IT.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This training will help in developing and improving call center skills and knowledge of the delegates.Â
This is an interesting course offered by Gameplan Training to teach you about Customer Service. With the help of relevant case studies and other activities, you will get an in-depth insight into Customer Service best practices, techniques an
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
It will help in developing your skills for business planning, relationship manager and account portfolio management. You will learn about anticipating, identifying and satisfying all customer needs profitably.
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