The Fundamental of customer service Course will have brief introduction to customer service, effective communication and Active listening, handling customers inquiries and complaints. It will cover basic selling Techniques ,closing sales and
DurationOur comprehensive program delves deep into the dynamics of effective customer assistance and successful selling. Participants will explore the intricacies of customer engagement, sales techniques, and the art of turning prospects into loyal clients.
This course is a complete journey to becoming a sales and customer service expert. The present client assistance is significantly more than conventional telephone support. Quick tech headways reshaped the manner in which organizations associate with clients and made the multiplication of advanced help channels.
Getting quick, proficient, customized help and a consistent encounter is what purchasers by and large anticipate from brands nowadays. Many investigations have demonstrated that cheerful clients are more steadfast and spend more. Then again, those encountering terrible assistance leave the brand, which costs them income and influences their standing.
A T N Campus has been training network engineers and cyber security professionals since 2014 and has branches in Dubai, UAE and Sri Lanka. In addition to certification programs such as Cisco and Ethical Hacking, A T N Campus also provides BSc and H N D programs for Network Engineering and Cyber Security in collaboration with international universities such as Lincoln University in Malaysia.
ATN Campus is accredited by the KHDA (Knowledge & Human Development Authority) & Ministry of Education in Dubai as well as by Tvec – Tertiary and Vocational Education Commission Sri Lanka; The EC – Council for Cyber Security Studies, Pearson Vue for all professional exams etc. ATN offers a full range of courses from its three dedicated academies which include Engineering, Languages, IT.
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
This workshop is designed to help you appreciate why external and internal customers are both kings and queens and how without them – both – the organization will not endure.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
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