This training course offers knowledge about leading cross-functional teams and managing cross functional areas, Strengthening and enhancing strategic thinking and decision-making skills, Establishing and expanding networks with key figures f
DurationThis comprehensive program will empower to:
Formed in 2009, today we welcome our clients in three offices located in Dubai Knowledge Village, Dubai International Financial Centre (DIFC), and Abu Dhabi. Having trained over 1100 people across Middle East, we have built reputation of Excellence.
Lynchpin’s comprehensive training services bring an outstanding solution for all your training needs, including:
CPA, CMA, CFA, CIA, ACCA, FRM, IFRS
+80 Soft Skills
Specialist Industry Courses
EMIRATI Development Program
Corporate Finance & Banking Courses
Coaching for Industry Certification Exams Lynchpin Advantage in Financial Training
ACCA Gold Training Provider
“Winner Sets” for Bankers
Tailored | Public | In-House
Coaching for Financial Certification Exams
One Stop Shop for Specialist Finance Courses
Trainings delivered by Active Industry Specialists with 100% hands-on experience.
100% Tailored to Meet Unique Business Objectives: Committed to create customer-focused solutions and high quality of our training's to impact your bottom line, we are one of a few organizations which offer 100% tailoring across our product portfolio.
Our training consultants and experts can develop a customized content, incorporating case studies and examples from your company or business sector; or even a complete bespoke training solution to meet your specific business challenges as well.
Apart from training programs, Lynchpin also offer training consultancy services providing Training Needs Assessment & Analysis
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course will equip participants to handle calls professionally and efficiently.
This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
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