Corporate Etiquette Programme “The Corporate You”

1. General Attitude:

Here, the delegates will be introduced to the meaning of etiquette in an academic setting. It will give you a solid foundation of the words and its historical references related to general attitude. By the end, a practical transition is made into the Corporate work environment. 

Topics under 'The Corporate You':

- With your staff
- With your peers
- With your superiors
- With your client
- Handling visits at the workplace
- Hosting tips
- Criticism and compliments 

General Attitude Lessons:

- Personal zone/ space
- Awareness of what can ruin this first positive impression
- Making first impressions
- Greetings
- Body Language
- Cross-cultural behaviour
- Business card
- Remembering names
- Verbal communication
- Handling ties
- Conversation skills
- Etc

2. Correspondence:

- Effective writing memos, business letters, reports etc
- Email manners
 
3. Table Manners:

- Posture at the Table
- Familiarising with the different styles of eating (Continental/American/ Mediterranean/FarEastern/Gulf region)
- Cutleries and eating difficult food
- Managing Mishaps
- Do’s and Don’ts
- Table Conversation
 
4. Entertaining for Business:

- Overview of various types of invitations
- Being the guest/host
- Entertaining at a restaurant
- Cocktail parties
- Service ruler
- Formal sitdown dinner
- Seating arrangement
- The spouses rule

5.Dealing with customers:

6. Meeting Etiquette:

- How to conduct a successful meeting
- How to conduct a successful meeting