This course is designed to teach the participants about dealing with threatening behavior, aggression, conflict and/or violence that is likely encountered in the workplace.
DurationThis program is designed to teach the participants about dealing with threatening behavior, aggression, conflict and/or violence that is likely encountered in the workplace.
You will learn to understand a conflict and defuse the level of conflict and also incorporate a proactive approach for reducing the occurrence.
Outline
- Conflict in the workplace
- Confrontation
- Focusing attention and energy
- Strategies for conflict management and resolution
- Conflict Styles and managing it by applying different styles
- Conflict Process
- Influencing Styles & Behaviour
- Impact Analysis
- Elements of influencing
- Conflict resolution
- Action plans and reflection
- Action planning
- Feedback
- Much more
Notable Points of Orient MCT
- Trainers with hands-on experience in their respective fields
- The curriculum is designed to engage and encourage critical thinking and opt for real-world practical approaches
- Diverse learning styles are accommodated
- Simulation, virtual sessions, traditional classes are among the many learning methods applied here
- Recognized by MOH, HAAD and DHA and accredited by TESDA, ACTVET etc.
Orient Management Consulting & Training LLC is a progressive training and consultancy firm based in UAE. It follows an unconventional and unique approach to training to build capabilities and aspire individuals to perform better.
It aims to assist individuals in achieving excellence and help them in driving desired results. Based on your requirement and business need, customized training is offered under the supervision of expert trainers.
Notable Points of Orient MCT:
(Institute Review)
55 years ago(Institute Review)
55 years ago
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