This is a blended course designed to provide you service and industry-specific knowledge and understanding of skills highly valued in the hospitality sector. It will introduce you to the basic concepts within Employability Skills.
DurationThis is a blended program designed to provide you service and industry-specific knowledge and understanding of skills highly valued in the hospitality sector. It will introduce you to the basic concepts within Employability Skills while focusing on customer service and essential “soft” skills that can transfer to any industry.
Teaching Methodology:
- Distance Learning
- Online
- On-Campus
Target Competencies:
1. The Art of Effective Communication:
- How to Communicate Effectively
- Learning 7 C’s of CommunicaƟon General Interview Questions
- What is Non-Verbal Communication
2. Personality Development:
- Identifying Personality Types
- Work-Life Balance
- Social & Corporate Etiquette Facing Challenges Professional Grooming
3. Soft Skills for the Hospitality Industry:
- Self Confidence
- Time Management
- Leadership
- Team Work
- Stress Management
- Encouraging Team Work
- Empathy
- Work Ethic
- Customer Service Skills
COTHM (College of Tourism & Hotel Management) Dubai is a leading destination comprised of Progressive Network of 14 Hotel Schools with its Dubai campus offering KHDA’s approved hospitality training programs.
COTHM was founded in 2002 and has since trained over 22,000 graduates who are currently serving the hospitality industry worldwide.
Association (British / European and American Academic Partners):
(Institute Review)
55 years ago(Institute Review)
55 years ago
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