This is a blended course designed to provide you service and industry-specific knowledge and understanding of skills highly valued in the hospitality sector. It will introduce you to the basic concepts within Employability Skills.
This is a blended program designed to provide you service and industry-specific knowledge and understanding of skills highly valued in the hospitality sector. It will introduce you to the basic concepts within Employability Skills while focusing on customer service and essential “soft” skills that can transfer to any industry.
Teaching Methodology:
- Distance Learning
- Online
- On-Campus
Target Competencies:
1. The Art of Effective Communication:
- How to Communicate Effectively
- Learning 7 C’s of CommunicaƟon General Interview Questions
- What is Non-Verbal Communication
2. Personality Development:
- Identifying Personality Types
- Work-Life Balance
- Social & Corporate Etiquette Facing Challenges Professional Grooming
3. Soft Skills for the Hospitality Industry:
- Self Confidence
- Time Management
- Leadership
- Team Work
- Stress Management
- Encouraging Team Work
- Empathy
- Work Ethic
- Customer Service Skills
COTHM (College of Tourism & Hotel Management) Dubai is a leading destination comprised of Progressive Network of 14 Hotel Schools with its Dubai campus offering KHDA’s approved hospitality training programs.
COTHM was founded in 2002 and has since trained over 22,000 graduates who are currently serving the hospitality industry worldwide.
Association (British / European and American Academic Partners):
(Institute Review)
55 years ago(Institute Review)
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This course encompasses professional training concepts and best practices to pave your career path as a waiter. It includes all the main activities like serving food, arranging items and drinks in a bar or restaurant and more.
In this course, students will engage in various activities, such as case studies, group projects, and simulations, to reinforce their skills and understanding. The course may also include opportunities for students to gain hands-on experienc
This is an ideal certification program designed to help you in entering the field of Restaurant Management. It will equip you with the required skills and knowledge to enter the hotel industry with a promising career.
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