CFM (Certified Facility Manager)

The Certified Facility Manager (CFM) certification exam topics include:

Occupancy and Human Factors

• Workplace environment
• Occupant services
• Occupant health, safety, and security

Operations and Maintenance

• Buildings, building systems, infrastructure, and grounds
• Furniture, fixtures, and equipment
• Physical safety and security
• Operations and maintenance processes
• Work management support systems
• Renewals and renovations

Sustainability

• Energy management
• Water management
• Materials and consumables management
• Waste management
• Workplace and site management

Facility Information Management and Technology Management

• Data collection and information management
• Information protection and cyber-security
• Technology needs assessment and implementation
• Maintenance and upgrade of technology systems

Risk Management

• Risk management planning
• Emergency preparedness, response, and recovery
• Facility resilience and business continuity

Communication

• Planning
• Delivery
• Evaluation

Performance and Quality

• Quality management
• Performance management

Leadership and Strategy

• Strategic planning and alignment with the demand organization
• Policies, procedures, and compliance
• Individual and team management
• Leadership
• Relationship and conflict management
• Change management
• Corporate social responsibility
• Political, social, economic, and industry factors affecting facility management

Finance and Business

• Operational and capital budgeting
• Evidence-based decision-making process ( business case)
• Procurement ( purchasing, sourcing of goods and services)
• Contracting
• Financial analysis and reporting

Real Estate

• Firstly, Real estate strategies
• Secondly, Real estate assessment, acquisition, and disposal
• Thirdly, Real estate asset management
• Space management
• Major projects and new construction

Project Management

• Planning and design
• Execution and delivery
• Evaluation

 
How to register for the CFM Exam?

• Firstly, complete your CFM Application 
• Then, complete the CFM Application Payment Form
• In the end, sit for the exam within three months (90 days) of approval

Certified Facility Manager Exam Details

• Exam Name: Certified Facility Manager (CFM)
• Total Number of Questions: 180
• Exam Format: Multiple Choice Questions
• Exam Duration: 4 Hour
• Exam Type: Computer-based
• Exam Language: English
• Exam Fees: IFMA Member – $550USD
• Non-Member – $815USD