This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
DurationThis program will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
Topics:
- Appropriate Behaviors
- Communication with Customers
- Different techniques used for effective communication
- Tools used in delivering customer service, analyse it and improve the customer delight
Infonet Institute was established in 1999. Through its wide range of courses, Infonet Institute has served the market with high-quality training and it successfully envisioned a firm desire to drive the career and future of the students and working professionals forward and bright. It offers training in the following areas:
- Finance/ Accounting
- Management
- Soft Skills
- Languages
Infonet Institute has consistently redrawn educational paradigms, introducing new facets to educational courseware, delivery and certifications.
Affiliation:
American Institute of Business and Management
Approved By:
Knowledge and Human Development Authority (KHDA)
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course is designed to equip individuals with the knowledge and skills necessary for effective front office management in the hospitality industry.
'Customer Satisfaction ISO 10002:2004 (Guidelines for Complaints Handling in Organization)' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
'Customer Service Excellence How to Win and Keep Customers' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
We will help you identify opportunities to excel with overseas visitors by offering practical techniques for handling foreign customers, methods to demonstrate empathy and build rapport and the confidence to deal positively with challenging
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